I cannot say enough good things about Allegri Electric!
We have a 123 yr old home in Santa Cruz, with very old wiring. When our power randomly cut out, we mistakenly called PG&E first (hot tip don't do that. Call Allegri first!).
PG&E came out and were...
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I cannot say enough good things about Allegri Electric!
We have a 123 yr old home in Santa Cruz, with very old wiring. When our power randomly cut out, we mistakenly called PG&E first (hot tip don't do that. Call Allegri first!).
PG&E came out and were extremely rude about the very old electrical set up in our home. They had discovered the line into the house from the pole had apparently started to come loose from the storms, arced, and burned up. We're lucky the house didn't catch fire. PG&E shut power off at the pole, and took our smart meter they had installed in what we were now told was an illegal panel location in our home 6 yrs prior.
We immediately called Allegri for an estimate. Lori in the office was incredibly kind and responsive. Jordan and his partner were on the scene within 45 mins to access! Both Jordan and partner (I'm sorry for not catching his name) were extremely kind, knowledgeable, communicative, and reassuring. After getting other bids, we chose Allegri not only for the price, but for the professionalism.
Jordan and partner were on site only a few hours later, emergency permits in hand and a city inspection already scheduled for the very next morning! They knocked out moving our panel from inside to outside, repairing wiring, installing grounding rods etc - in 2 HOURS! We were blown away.
The city came for inspection at 9am the next day as promised and we were in the clear. Then PG&E did everything they could besides their job for the next 7 days.
Jordan and Lori were on the phone multiple times a day fighting PG&E over a multitude of ridiculous reasons PG&E came up with. Jordan had to come back 4x to take pictures of their work to submit. Instead of PG&E just showing up and doing their inspection like they should've. Lori called us with every update she had as soon as she got one. They were so apologetic, even though they had nothing to apologize for.
We finally got power back 8 days after it went off - Thanks to PG&E's lack of response to the task at hand.
Allegri has been in business for 57 years, and I can see why! They are fantastic to work with, fast, so responsive, and worked so hard fighting for us. I can't recommend them enough!
Thank you so much Jordan, Partner, and Lori for making the situation bearable and working so hard on our behalf!