Reviews (980) 296-0006 Call Direction Website Photos About
Call Direction Website Reviews

About

Allbirds is a shoe store in Charlotte, NC.

Allbirds Review Summary

The summary was generated by AI, based on reviews.

This Allbirds location offers a wide range of comfortable and stylish shoes made from sustainable materials. Customers rave about the friendly and knowledgeable staff, who provide excellent customer service. The store's modern design and organized layout make it easy to find the perfect pair.

Review Rating Chart

Yelp: 4.8/5

Google Reviews: 4.7/5

Facebook Reviews: 4.9/5

TripAdvisor: 4.5/5

Sitejabber: 4.6/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.8
(38 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Micah Eggle
Micah Eggle -Google user
2 years ago
Aaron really helped me out. He was very informative and explained to me everything in detail about the shoe that I wanted. He even called into the store in DC to ask if they had the one I wanted specifically. Props to him and the...Read More
Yazeed Atiya
Yazeed Atiya -Google user
a year ago
Great staff, comfortable shoes, and a very well organized brand identity. Shanice helped us choose the right fit and was very patient with our questions.
Kylie
Kylie -Google user
2 years ago
Allbirds are so comfortable! I’ve had a pair for a few years now and decided I needed a new pair. The store was extremely clean and the staff was quick to answer questions and grab sizes for me. I was in and out with 2...Read More
Peter Fulton
Peter Fulton -Google user
5 months ago
Great service by the store manager at this store, took me a couple different sizes but settled in with the new tree gliders and fit me great. always been a fan of the brand and their mission, this location is hip as well!
William Clegg
William Clegg -Google user
a year ago
Everything I wanted it to be! Allbirds came to my attention after I researched shoes online, and then of course my feed was packed with shoe recommendations. I was intrigued by the slip-on/lace combination walking shoes. Headed there on Saturday morning and...Read More
j harris
j harris -Google user
a year ago
I own 7 pairs of tree runners. Never need socks, most comfortable everyday ah9ea I've ever owned. I've both new and bought ReRun. Always a great product. Interactions with customer service have also been excellent.
Erin Kim
Erin Kim -Google user
a year ago
Supportive and friendly staff!! Shanice (sha-niece) was so nice, patient, and super friendly. She had to bring out more than 10 pairs of shoes for 3 people, and was smiling the entire time. She was knowledgeable about the different model of shoes, as well as...Read More
John Contreras
John Contreras -Google user
a year ago
I LOVE Allbirds. I have 4 pairs of different shoes and I seriously have never felt more passionate about shoes than ever before. I was visiting NC to catch up with friends and didn't realize there was a brick and mortar store here so I...Read More
Jamie Lee
Jamie Lee -Google user
a year ago
My husband and I absolutely loooove Allbirds! Comfiest shoes I have ever owned. I am a tall girl with big feet for one, so before I was limited to men's shoes and could never have the cute pink women's shoes, but here, I can! We...Read More
Jessie Carty
Jessie Carty -Google user
a year ago
My salesperson was so great. I had a pair that was the wrong size and she walked me through an exchange. I then purchased a second pair in a new color. It is hard for me to find good shoes given the shape of my...Read More
Luke W
Luke W -Google user
3 years ago
Loved getting to go to an Allbirds store and actually see all the products in person. I've been long-time fan of the company and was really impressed with the aesthetic and presentation of all their apparel. The staff was incredibly helpful and friendly. I didn't purchase...Read More
Carolyn
Carolyn -Google user
3 years ago
A coworker of mine had recommended Allbirds shoes to me a few months back and I was pleased to find out there was a brick and mortar location less than a mile from where I work! I stopped in this afternoon and was greeted by Becky...Read More
Joanne Heckman
Joanne Heckman -Google user
2 years ago
I spent the day in Charlotte last Saturday and I have to say, making an unexpected stop into Allbirds was one of the highlights. The whole staff was very friendly and welcoming. I tried on a few pairs of shoes and the lady (I forgot...Read More
Jack Akers
Jack Akers -Google user
2 years ago
I couldn’t have asked for better help from Aaron and Jeni. These are the most comfortable shoes you can own. My feet have really never felt better and it’s nice knowing this company is carbon neutral. Couldn’t recommend more.
John Harbaugh
John Harbaugh -Google user
a year ago
Shanice was terrific and so helpful. Shoes are extremely comfortable. Never had them before. Recommend everyone to get Allbirds!
Lanny Williams
Lanny Williams -Google user
3 years ago
Bought my first pair of AllBirds this weekend. The store employees were so friendly, super knowledgeable about all the shoes, and eager to help. Great addition to South End, and I’ll definitely be back!
Scott Lowe
Scott Lowe -Google user
11 months ago
Great experience both for myself and with my father when he was visiting. Salesperson was very patient and answered any questions we had.
Raschelle Nail
Raschelle Nail -Google user
3 years ago
I had to stop in twice while I was in town - once to pick up a pair of shoes and once to exchange them. The staff was super friendly and the store was gorgeous. My only note is that the first time I visited, I...Read More
Alex Kennedy
Alex Kennedy -Google user
2 years ago
Been a big fan of Allbirds for a while and this store is amazing! Way more in stock than online, beautiful layout / shoe displays, and the staff is wonderful and extremely helpful.
Chris Coyle
Chris Coyle -Google user
2 years ago
Nice store. I have a pair of allbirds and my friend's dog chewed my laces up. I went in prepared to buy some new ones but they give you free laces in store!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments