Reviews (712) 524-2200 Call Direction Photos About
Call Direction Reviews

About

AeroCare is a medical supply store in Council Bluffs.

AeroCare Review Summary

The summary was generated by AI, based on reviews.

Pros

AeroCare is a reliable medical supply store that offers a wide range of products, including respiratory equipment, oxygen therapy, and home medical equipment. The staff is knowledgeable and helpful, providing excellent customer service. They also offer competitive pricing and a convenient location. Many customers appreciate the store's fast delivery and setup of equipment, making it a convenient option for those in need of medical supplies.

Cons

Some customers have reported difficulty in getting through to the store's customer service phone line, and a few have experienced issues with equipment malfunctioning or not being compatible with their needs. Additionally, some customers have mentioned that the store's return policy could be more lenient.

Review Rating Chart

Google Reviews: 4.5/5

Yelp: 4.2/5

Facebook Reviews: 4.8/5

Healthgrades: 4.1/5

RateMDs: 4.4/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.7
(50 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Pam Vint
Pam Vint -Google user
3 months ago
Great service and friendly technician Kevin replaced equipment promptly. He is a nice guy.
Linda Meinders
Linda Meinders -Google user
6 months ago
Great service in the ordering process and the delivery. Kevin is so helpful and informative I couldn't ask for a better company to get all your health needs.
Julie Meade
Julie Meade -Google user
3 months ago
Took the time to explain everything in detail, how to work everything and was very pleasant and understanding
Vicki Larson
Vicki Larson -Google user
6 months ago
Kevin has been so helpful and patient with all our oxygen questions and concerns, 5 stars for sure!
Tim Camerlinck
Tim Camerlinck -Google user
9 months ago
I have been waiting for months to get a c-pap. After several phone calls from my doctor, her assistant, and myself, they FINALLY called me. To tell me they would START processing my order. And it will take 2 weeks. In the meantime I guess...Read More
Cynthia Manzer
Cynthia Manzer -Google user
8 months ago
Kyla was very informative, sensitive to my situation and gave me excellent care!
Karen Meyer
Karen Meyer -Google user
2 years ago
I had Karen help me get set up with my CPap and she explained everything so clearly, and showed me everything I needed to know about using and cleaning my CPap! She was super nice and answered all my questions! Very nice experience!
Charles Corpman
Charles Corpman -Google user
a year ago
The technician was very thorough explaining how to use and maintain the CPAP and how to routinely order supplies. She answered all my questions to my satisfaction.
Laury Baxter
Laury Baxter -Google user
2 years ago
AeroCare did a great job getting me set up for my C-Pap machine. They answered all of my questions, and made sure I was comfortable with everything (including cleaning everything) before I left. Everyone was very friendly and I didn't feel rushed, but...Read More
Shawn McCance
Shawn McCance -Google user
a year ago
Worst company I have dealt with in a long time, does not submit things to your insurance then tries to make you pay full price! Will call your phone only to not answer when you pick up, when you call in to make a...Read More

Features

Service options

check icon Delivery
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards

People Also Search