Reviews (408) 904-2459 Call Direction Website Photos About
Call Direction Website Reviews

About

Advance Auto Parts is an auto parts store in San Jose, CA.

Advance Auto Parts Review Summary

The summary was generated by AI, based on reviews.

This Advance Auto Parts location offers a wide selection of auto parts and knowledgeable staff to help with any repair or maintenance needs. Customers praise the store's cleanliness, organized inventory, and friendly service.

Review Rating Chart

Google: 4.4/5

Yelp: 4.5/5

Facebook: 4.7/5

Sitejabber: 4.3/5

TripAdvisor: 4.2/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.8
(12 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Juan Sanchez-iboa
Juan Sanchez-iboa -Google user
2 years ago
New location, super clean and organized. The staff was very friendly. They have stuff in stock that other places don't! Hard to find stuff, which is really nice. I'm a detailer, so it's hard to find certain consumer grade products, advanced auto parts had what I...Read More
Michael Farnsworth
Michael Farnsworth -Google user
a month ago
My wife went the story Rd. Location for a simple safety inspection and the so called technician there told her she needed a $700.00 brake job without checking the brakes only pushed on the brake pedal when the car was off. This person wouldn't give...Read More
stevie brown
stevie brown -Google user
2 months ago
Terrible customer service! I have come to this location three times throughout the week and noticed they have people waiting outside the store limiting two customers to come into this store at a time, and taking forever to help there customers. It is completely unfair...Read More
Jesse “Jay bird” Powers
Jesse “Jay bird” Powers -Google user
3 months ago
It's a shame advanced is closing all the west coast stores, this was by far and away the best parts experience I've had since moving to California, they had everything I needed, the staff was quick to respond and knew the products.
Jay V
Jay V -Google user
5 months ago
Arthur is a fantastic asset to your establishment. His customer service skills are impeccable and should be recognized. I am sure I am not alone or the only one that has shared this experience with him. Julio Villegas
E Y
E Y -Google user
2 months ago
Placed an order for three items online for pick up at this location and it was abruptly cancelled with no explanation or communication. Find it hard to believe that nothing was in stock? Frustrating experience.
cesar sanchez
cesar sanchez -Google user
5 months ago
I bought a black paint and it wasn't black it was grey. I went to change it and they didn't want to talk to Alex, a supposed manager, a terrible person. I don't know what that person is doing there and the cashier is another...Read More
Berke YILDIRIM
Berke YILDIRIM -Google user
2 months ago
You have cancelled my entire cart consisting of 9 products that I created by spending about 1 hour. Since you do not have the products, why don't you update your stocks? Terrible !
Adrian Daniel
Adrian Daniel -Google user
2 months ago
Been trying to call this store for a week now. Crazy how people can't simply pickup the phone to answer a question regarding an order I've recently placed. About to cancel my order thanks for nothing
Daniel Sicotte
Daniel Sicotte -Google user
a year ago
Great purchase experience. Had what I wanted, ordered online, picked up in store, quick & easy. Just ordered again, and I must say, everything was in stock for 2 different vehicles. Discounts were plentiful & oil change deal make my price cheaper. They also have...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery
check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly

People Also Search