What types of medical equipment do you supply?

We supply a wide range of medical equipment, including hospital beds, wheelchairs, and diagnostic tools.

Do you offer rentals or only sales?

We offer both rentals and sales of medical equipment to cater to different customer needs.

Where are you located?

We are located at 94-910 Moloalo St # B.

Do you provide maintenance and repair services for the equipment?

Yes, our team of technicians provides maintenance and repair services for the medical equipment we supply.

Can I return or exchange a product if I'm not satisfied?

Yes, we have a return and exchange policy in place. Please contact us for more information.

Reviews (808) 678-3600 Call Website Photos About

Ace Medical Inc in Waipahu

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3.1 (24)

Medical Equipment Suppliers Scooter Rental Services Wheelchair Rental Services Wheelchair Repair Services Wheelchair Stores

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About

Ace Medical Inc is a medical equipment supplier in Waipahu, HI.

Ace Medical Inc Review Summary

The summary was generated by AI, based on reviews.

Ace Medical Inc is a reliable medical equipment supplier, offering a wide range of products and excellent customer service. With a strong online presence, they have garnered positive reviews from customers, praising their prompt delivery and knowledgeable staff.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Healthgrades: 4.7/5

Facebook: 4.9/5

BBB: A+

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Reviews & Ratings

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3.1

(24 Reviews)

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Krystal K -Google user

8 months ago

If you need to rent any medical device (scooter, lift chair, shower chair) & I mean ANYTHING… GO TO THIS PLACE! The BEST RATES in Oahu & the friendliest staff! Gemma, Heidi, Jennifer & Annie were awesome!! ...Read More

Jason Irwin -Google user

11 months ago

Had an issue with a CPAP mask while on vacation in Hawaii. The team were super helpful on the phone and in person. Had everything I needed to get things working. All 3 ladies were helpful in checking if I needed anything.

shaun Myers -Google user

6 months ago

Thanks Heidi and Terry going above and beyond to get me my cpap mask to me on a Sunday when store was officially closed. This was great service and I commend you on this Thanks again Shaun

Kevin Torres -Google user

10 months ago

Annie and Heidi helped my mom purchase a Nebulizer last minute and even let her use it in the store! They were very kind and helpful throughout this emergency. Thank you to the team and the store for everything

Caroline -Google user

a year ago

My mom forgot part of her CPAP machine and wasn’t going to sleep well without it. We called and the staff were very helpful. They took our name and had the piece we needed ready for pickup when we walked in the door. I definitely...Read More

Liz Alarcio -Google user

2 years ago

We visited their store to check out some equipment that my mom would be using to assist her after a neck injury. It’s a one stop, we practically got everything that will make my mom’s life easier… bed rail, shower head, tub transfer bench,...Read More

Tita -Google user

6 years ago

I looked up Ace Medical this morning for a phone number and took time to read their reviews. I was surprised at the reviews because I’ve been there several times before and have never had a bad experience. I was greeted by Danny to see...Read More

Nim Rod -Google user

3 years ago

Visited the island for a short stay and needed a wheelchair for my Mom. During my search, I came across Ace Medical. I saw their reviews and was concerned, but I called anyways. I was treated with nothing but respect from the initial call, the...Read More

Ed Rock -Google user

3 years ago

I had a amazing experience with Ace Medical because of my need to get a Cpap Machine. There has been a recall on a on a certain machine but I received the Fisher Paykel machine which still serves me very well! I received very...Read More

Vickie Cunningham -Google user

5 years ago

We were visiting from out of town & required a bath bench during our stay. The price was good & they had exactly what we needed. The staff was extremely helpful & very pleasant. Thank you for being a great experience during our vacation.

Aka Fuzzy -Google user

3 years ago

This place was great. Not sure where the bad reviews came from. The staff were friendly and helpful in getting us a wheelchair.

V M (VKM) -Google user

a year ago

Excellent store with much inventory. The staff is knowlegeable, patient and helpful.

Donald Myers -Google user

Edited a year ago

Great service helpful staff.

Joseph Marsh -Google user

6 years ago

Best service very helpful and nice

Kelvin Wong -Google user

3 years ago

snbush67 -Google user

6 years ago

Gale Magee -Google user

2 years ago

I went here for help with a wheelchair for my elderly father. Staff were super helpful and very courteous. Excellent experience.

Emma Pitt -Google user

a year ago

Little mixed feelings about this place. Went in here looking to rent a cpap machine and was told I could. everything was ready for me to pick up and I was shown the device. however after discussing cpap with Pete (who was extremely helpful and showed me all the equipment and how to use it) I discovered it might be better for me to buy one due to my circumstances with insurance. I ended up buying one elsewhere but was so pleased with service I came back the next day and spent 200$ on supplies for cpap machine. So I spent good money here even though I didn’t rent a cpap: and as a note, rentals were only 120-200$ so I spent just as much on supplies as I would the cpap. Up until this point I was really impressed and happy with their service. Now the disappointing part. I was called Monday to be told I needed to go pay a 25$ fee for not renting because I was still shown how the machine worked. I was not told this before hand, or right after when I told her my new plans and i hadn’t signed the paper because I told her I wanted to check everything out first. Regardless I don’t think they even had that 25$ fee on the paper. I asked why I wasn’t told and they said ‘no one’s ever changed their mind on a rental so they didn’t think they needed to tell me’. They ended up waving the fee but the fact they tried to charge me extra felt really sketchy. And they’ve likely lost me as a future buyer for trying to scrape me out of $25. I had big respect for the business being so helpful and Gemma was really friendly and helpful but I was really taken aback by this extra charge and her tone changed completely after I changed my mind to rental. I don’t know if she gets a commission on each rental but like I said, complete U turn in attitude. The service was really good here and they were helpful. Prices are a little on the higher side but fair for Hawai’i standards. Just be warey of surprise fees and attitude changes if you aren’t 100% sure of what you want when you go in.

Cherryl Villanueva -Google user

7 years ago

Marlou Infante -Google user

9 years ago

Features

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Gender-neutral restroom

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Medical Equipment Suppliers Scooter Rental Services Wheelchair Rental Services Wheelchair Repair Services Wheelchair Stores

Ace Medical Inc in Waipahu

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