This specific store receives only 2 stars because the products I've purchased at this location are usually old, dusty, and some of what I purchased doesn't even work properly. The owner refuses to rotate his product. The reason im not giving this location 1 star...
Read MoreThis specific store receives only 2 stars because the products I've purchased at this location are usually old, dusty, and some of what I purchased doesn't even work properly. The owner refuses to rotate his product. The reason im not giving this location 1 star is because there are exceptional employees at work, helping in any way they can. These guys really do care about customers and make it obvious. Unfortunately you usually don't see the owner as he is always in his office or not even at the store and isn't seen assisting customers enough. Then again he may be busy with his other locations and isn't aware of his decreased presence at his different stores.I will continue to visit the incredible staff at this location as they are very knowledgeable and extremely nice. However, as far as purchasing product (and investing my money at this specific store) and in regards to the ownership, I've moved my business to another Ace Hardware location under separate ownership.My great grandfather, my brother, and myself have all worked at the same Ace Hardware store for years and I won't let negative experiences at just one location stop me from giving my money to this corporation. This old company deserves your money. You are investing in a good thing and keeping them alive. Just be cautious about which store location you're shopping. You want a good store with an owner who remains kind and on your side, who is there for you no matter what, and you obviously want products that work. Happy shopping!
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