The cashier had to cancel a transaction but the money from my account still disappeared. Before I left, I showed the cashier that the money from my account was gone and pending & he said there was nothing he could do. So I left...
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The cashier had to cancel a transaction but the money from my account still disappeared. Before I left, I showed the cashier that the money from my account was gone and pending & he said there was nothing he could do. So I left the gas station with no gas and no money. It’s been pending almost a full 48 hours later. I called my bank and they said it was a pre authorization hold and to call the gas station or their company to get funds released. I call the gas station and tell the woman on the phone the whole story and she says to come the next morning and the owner will be there and he will give me my money back. (I’m thinking the owner would get the funds released) I go to the gas station this morning just for the owner to tell me there is nothing he can do because there was a miscommunication on THEIR end and that I would have to wait until it’s no longer pending. So not only did they waste my time but also wasted my money. I’m a Lyft driver so I buy a lot of gas and was going to that gas station a lot. I won’t ever go back to that station and I’m contemplating 76 gas stations period. They lost a customer and 100s of 1000s of dollars. I’ve done 5000 rides so yes thousands of dollars. Not cool. I’m so upset that I was told to come just to have my time wasted. Never again.