I had a very unpleasant and honestly disturbing experience at the 7-Eleven on Arnold Drive in Martinez. I went in to grab some candy, only to discover after I got home that the bag had been chewed open — clearly by a rat or mouse....
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I had a very unpleasant and honestly disturbing experience at the 7-Eleven on Arnold Drive in Martinez. I went in to grab some candy, only to discover after I got home that the bag had been chewed open — clearly by a rat or mouse. When I returned to the store to show them, I was met with a dismissive attitude from the staff. They didn’t seem to take the issue seriously until I pointed out visible mouse droppings under the candy display and showed them the hole in the bag.
Even after that, instead of apologizing or removing the contaminated products, they simply put the candy back on the shelf and told me I could exchange it, but I couldn’t get a refund. So essentially, I was forced to choose another product from a store that clearly had a rodent problem. Completely unacceptable. I won’t be returning, and I recommend others avoid this location until they address their health and safety issues.