Unfortunately I have to waste my time writing this review. No exaggeration, for 4 consecutive weekend evenings, the sauna has been inconveniently closed. The next weekend the sauna temperature was inadequate, if hot at all. Dumbbell rack is always empty. Also, I think video recording...
Read MoreUnfortunately I have to waste my time writing this review. No exaggeration, for 4 consecutive weekend evenings, the sauna has been inconveniently closed. The next weekend the sauna temperature was inadequate, if hot at all. Dumbbell rack is always empty. Also, I think video recording should be prohibited. This gym has the potential to be better but that’s another discussion.
08/29/24 at 922pm the sauna is working but does not get hot enough because too many people in and out. No room to sit. Also filled out a survey that was emailed to me that asked if I should be contacted via email or called. It’s been more than 2 weeks and yet to hear from 24hr.
08/31/24 at 1154am thanks to the employee “Cam” for wiping down equipment, and reracking weights that clients should have done. For the first time, I’ve seen dumbbells on the rack. Having a range of different pound dumbbells is a different story. Unfortunately, the sauna is still a battle to get to a temperature that feels therapeutic.
09/16/24 at 940pm the sauna is not hot at all. Last week it had one day where finally felt like a sauna. Now it’s back to wasting time in a crowded room. When is this establishment going to get its gym working appropriately. Steam room (at least 3 weeks now) and jacuzzi (over 2 months now) still out of service. And kettle bells holding doors open instead of doorstops.
09/24/24 at 545p the sauna still not therapeutic. Experienced a 10lbs plate taken off my machine and the machine next to me the user denied taken it from me. I had to walk around the section to find another plate. Unbelievable! Jacuzzi and steam room are finally working.
09/27/24 at 1256p the DRY sauna is not dry simply because the temperature never gets over 150 degrees. It’d be nice to reach 185 degrees to be therapeutic. People that go into the sauna coughing and snotty. Definitely does not feel safe. People come into the sauna right out of the pool to warm up and then walk out. Management needs to be changed to start improving this location.
9/30 at 400pm, the sauna feels much more therapeutic at approximately 158 degrees. I think steps in the right direction. But let’s at least get to a therapeutic 175-180 degrees and hope it could be consistent. Men’s Locker room was just cleaned. I see dumbbells on the rack. Thank you! Temporarily earned an additional star (2 stars) let’s keep it!
10/01/24 at 937p the sauna was closed. Here we go again. Back to square one. SMH!
10/11/24 at 932p sauna is working perfectly! Therapeutic! Thank you! Props to the GM Daniel for taking care of the requests! Thank you! Let’s make this gym the #1 location of all 24hrfitness locations. Went up to 3 stars and hoping to give that 5 star review sooner than later!
11/18/24 at 200p we're back to issues with the sauna. After weeks of waiting and asking for the sauna temperature to get therapeutic, I've decided to update my review to 2 stars.
12/17/24 at 1252 I haven’t heard back from the District manager after an email sent November 18, 2024 in regards to issues, thought, and possible recommendations. The sauna still never gets therapeutic, sitting in a temperature 160 degrees or less at times. Not to mention stair masters out of service. Honestly, I give up on trying to help this location. Very disappointing. This is my final review for this location.
01/21/25 sauna down
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