#1 Cochran Cars Youngstown in Boardman

Cory and the rest of the Cochran team were great to work with. I went in expecting to purchase a different vehicle but it ended up not suiting my needs. Cory helped me find a great vehicle that is perfect. We love it and had a great experience working with #1 Cochran.

We went here to pull ahead a leased vehicle as advertised on TV. Saleman called the financial person and we were sent across the street to a different building and lot to see him about the lease return program and buying out our lease. He never came out to help us. Everyone else was just busy eating lunches and walking around. Place was not busy at all. There was one other couple there getting a Terrain. I wanted a jeep wrangler that was advertised on their website, but it wasn't on site. Was told to drive 20 minutes to another dealership to see it. We had already driven 40 minutes to get to this dealership. Also wanted to upgrade my wife's Traverse to a newer one. So, we were in the market for buying 2 vehicles. The original salesmen was helpful showing us wranglers and Traverses online. But after that this experience was disappointing. Never got a lease pull ahead price or any deals on new vehicles. UPDATE: 2/17/2024 Salesman called back and wasn’t happy. Told me my review caused a nasty email to be sent out to employees. He told me to send photos of my Silverado to him and I did. I waited another 4 days with no response again. I sent him a text message and asked him “Anything yet”? Nick finally called and priced my lease $4000 below other dealers that I had been to. I saw some Traverses on their website and decided to take a second chance with Cochran. We came over and took one for a test drive. It had a slight knocking sound in engine. We told John Gennaro and did not buy it. We saw another Traverse on the website that was closer to what we were looking for. We just decided to drive over after work to see the Traverse. John came back and told us we could not see it. He said it was being sent out for reconditioning. I told him then it should not be advertised on the website if it is not available yet. We asked to see another Traverse that was on the lot. John went out and came back and told us we could not see that one either. Had some issues with the engine light being on and some other warning lights. John tells us the first Traverse would be ready in a week and that we would be the first on the list since they want to make it up to us from our other previous bad experiences. He left himself a notification to make sure he would contact us first when it came back. A week goes by and no call. We are watching the website and the price of the Traverse is lowered. Why John didn’t call us. I call the dealership and inquire about the Traverse with a different salesman. The new salesman-Adam Rcyzaj said he would check on car and call me back. He proceeds to call the other salesman-John but accidentally calls me thinking I was John. Adam proceeds to complain about me to John not knowing he is actually talking to me. In the middle of the call he finally realizes that he is NOT talking to John and then laughs about it. BIG JOKE bad mouthing a customer. John calls me back later and says the price is lowered by some algorithm automatically and they have no control over that. The car needs a new grille but it hasn’t come in yet. He will let me know when it gets there. He asked me what Adam said to me and then also laughed about the situation. I told him it wasn’t funny and he said he wasn’t laughing at me just the situation. If it only needed a grille, then why refuse to let us see it in the first place. I may have bought it right then and there. Received a call two weeks later from John at 5:17 pm. He told me the vehicle came in and would be in the back for us to come look at it. Told him we would be over tomorrow. We got there around 12:20. John tells us the car had already been sold. Then proceeds to argue with me in front of everyone about how he can’t hold any cars and that we should have come in at 10am. And that he never told me the car would be waiting for us out back. We were the first to inquire about the car 3 weeks ago and they promised they would make the bad experience right with us on this car. Even said they would take $1000 of the car for us. I called Derek Snyder a couple weeks ago. He never called me back.

I want to thank Mitch and Jake for their incredible Customer Service and Professionalism. There are not many places that have that anymore and these 2 gentlemen displayed both in abundance. Thank you both for working to find a way to a solution. I love the GMC Terrain. I drove from Akron in hopes to get a del done and I wasn't disappointed. Go Cowboys! (That's for you Jake lol)

I came here to pick out my 2021 Malibu and it was a very positive experience. I really enjoyed the environment as everyone was incredibly kind and helpful! My salesperson, Ron Bigley, was extremely open to what I was looking for in a car and helped ensure I found the right one for me! He didn’t try to upsell me on a car out of my budget and he even helped me set up my car before I left! Sometimes it can be stressful buying a new car, but everyone here from the salespeople to the finance department were completely transparent about what I was signing and answered any questions I had! Dave from finance looked into a lot of different financing options to ensure I got a loan that was right for me and with the lowest interest rate available. I really appreciated how everyone I encountered genuinely wanted to help and did! I won’t need a new car for a while now, but when I do I’m gonna check out Sweeney’s first!

11/10 I would recommend to anyone looking for a new or used vehicle. my salesman Ryan had me in my new car within 2 hours before I had work the next morning. I want to shoutout Ryan and the dealership I won’t go anywhere else. thank you once again i really appreciate.

I stopped by Sweeney dealership to look at a new vehicle and I must say they have such a great variety to choose from. By the time I walked in the door I was greeted instantly and Matt Carothers was such an amazing person to work with! He was very professional and made getting into a new vehicle so easy. It shows how much he cares about the people he works with by making sure I was happy and detailed about everything going on. He definitely goes above and beyond for the customer. Travis in the finance department was outstanding and went over in detail on everything! Linda helped me set my new vehicle up and showed me all the controls on the vehicle and made it step by step. The experience I had at Sweeney dealership was like never I had experienced before. They truly do care about the customers and it shows very much! I highly recommend stopping by and getting to experience what I did!