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 iTech - Apple Authorized Service Provider is an electronic repair shop in Cedar Falls, IA.

 iTech - Apple Authorized Service Provider Review Summary

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4.6
(395 Reviews)
5
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1
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Alan Dailey
Alan Dailey -Google user
a month ago
Had a PC built with these guys. Amazingly positive experience! Would definitely go with them again. The person building my PC, Dakota, was very professional, did a great job of seeking to understand what I wanted, showed a great deal of knowledge about PCs and...Read More
Mark H
Mark H -Google user
a week ago
Had dropped my iPhone 15 & T-Mobil folks told me to take it here. Determined the problem, ordered a camera & had it fixed in two hours after calling me that the part was in. Tremendous customer service. Kudos to Luke & others. A+
Camera repairGreat price
Maribeth Boelts
Maribeth Boelts -Google user
4 months ago
As a 30 year fan of Apple products, both for work and for my own use, I have found iTech to be the place for not only the latest Apple products, but also their locally unmatched repair and service. They are friendly, professional and...Read More
Lee Anderson
Lee Anderson -Google user
a month ago
I bought a laptop from them and they gave me great service helping me get a few things set up. I was very pleased with them.
Carl Stessman
Carl Stessman -Google user
7 months ago
Alyssa was fantastic to work with. Answered my questions for the simple iPad I was looking for. Very patient, if she didn't know the answer she found one. I also work in sales and appreciated the entire experience.
Marquis Stephens
Marquis Stephens -Google user
6 months ago
Dakota was a pleasure to work with and was very knowledgeable which gave me peace of mind as he fixed my computer! Would highly recommend him for all your PC needs!
Sue Eilers
Sue Eilers -Google user
7 months ago
Absolutely painless, Dakota is a wonderful tech. So much help, so little stress. So happy with me experience, thanks so much!! You cannot go wrong. SUE
Catherine
Catherine -Google user
9 months ago
After my aging mother was locked out of her phone and I was unable to do anything with it, I took it to Itech where they went above and beyond to restore her phone and retrieve all her pictures, contacts, etc and reload her apps....Read More
Kim Butler
Kim Butler -Google user
a year ago
Couldn't be happier!! Took my completely dead PC in for diagnostics. She was completely dead and as hard as I tried I could not get anywhere figuring out what the issue was. Within a few days they called with the issue (which I would...Read More
Willard Jenkins
Willard Jenkins -Google user
a year ago
We went on line to solve a printer connection problem with our Mac. Unfortunately, we got to a help source that we think wanted to hack us for a lot of money. We got out of that, but our computer was a mess....Read More
Phyllis Stevenson
Phyllis Stevenson -Google user
2 years ago
Had an unfortunate lens break. Awesome that I had Apple care attached to this device! Was able to schedule a visit. They had the part and they actually were able to get it done in record timing. Thank you so much for that. The entire...Read More
Bradley Krug
Bradley Krug -Google user
11 months ago
I stopped in to take a look at iPads to figure out what size iPad would work best for me. I worked with Luke and he was funny, gave valid reasons for why he thought what he thought about my concerns and overall took the...Read More
Dillon Greer
Dillon Greer -Google user
a year ago
Wonderful service! I went there to have the port cleaned out on my iPhone 12 when I suddenly couldn’t hear my phone calls coming in. It turns out there was a bigger issue, but they cleaned out all of my ports and didn’t charge me...Read More
Linnea Nordqvist
Linnea Nordqvist -Google user
2 years ago
I had a great experience with iTech! I got a call less than an hour after submitting a question about my macbook, and they were very upfront about costs and what they could/couldnt do. They also took it an extra step by making sure they...Read More
Amy Hastings
Amy Hastings -Google user
11 months ago
Went in for an email issue, and they helped me resolve it within 15 minutes! Luke and Dakota are wonderful. When dealing with computer related headaches, I would use this place.
Ann Renee Lighter
Ann Renee Lighter -Google user
3 years ago
I recently purchased a new MacBook Pro at iTech. The young lady that assisted me was helpful, knowledgeable and very pleasant. She answered all of my questions and got me set up with my purchase. …
Dave Kmoch
Dave Kmoch -Google user
Edited 2 years ago
iTech provides great service for our Apple products. We have their extended service plan on 3 devices and really like having knowledgeable, capable support for any issues that arise. Most recently we had a question about a notification …
Alice Hearn
Alice Hearn -Google user
2 years ago
My husband suggested we go to iTech for a newer computer. I love our Apple computer and thinking of getting a new one was not something I was looking forward to doing. However, meeting Theo was such a nice experience for me and my husband....Read More
Carolyn Haney
Carolyn Haney -Google user
2 years ago
iTech always gives superb customer service. The turnaround time for repair was better than I expected and my problems were taken care of in a satisfactory manner. I would recommend iTech to anyone needing Apple care! Always always reliable and friendly!
John Kahrs
John Kahrs -Google user
3 years ago
These folks are great! If you have or are looking for Apple products or service, these folks are your one stop shop. Friendly, knowledgeable, competitive pricing and good selection of inventory on hand for immediate delivery. We refer all …

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