Whiteface Ford truly went above and beyond for us. My partner was driving cross-country with our dog when our car broke down in the middle of nowhere, with little service and the Texas heat setting in. Chris in the service department immediately stepped in—he connected...
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Whiteface Ford truly went above and beyond for us. My partner was driving cross-country with our dog when our car broke down in the middle of nowhere, with little service and the Texas heat setting in. Chris in the service department immediately stepped in—he connected us with the right tow company, made sure my partner found a safe place to stay, and reassured us that the car would be taken care of.
The service didn’t stop there. The team quickly repaired our Focus ST within a week, and since we couldn’t pick it up right away, Chris personally kept the battery charged and even had the car washed before we arrived. In a stressful and uncertain moment, they provided not only outstanding service but genuine care and compassion.
We’re deeply grateful to Chris and the entire Whiteface Ford team—they turned what could have been a nightmare into an experience of real kindness and professionalism. Highly recommend.