We had AC stop working in one of the hottest weeks in early July this summer (2025) and Waterbury technician came out (Chelsea), told us we needed a new system and then shortly thereafter (3 days or so with 4th of July being in that...
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We had AC stop working in one of the hottest weeks in early July this summer (2025) and Waterbury technician came out (Chelsea), told us we needed a new system and then shortly thereafter (3 days or so with 4th of July being in that period), we had one of the partners, Gary Black, come out and quote us a price on Best, better, good pricing for new furnace/AC, using COSTO program of rebate, discount. ( We had heard of COSTCO rebate program by neighbor, who heard it from Chelsea, technician). Gary even brought us a temporary floor based AC unit that immediately provided cooling relief. Our 32 year old furnace was working, but likely needed replacement soon. We went with Waterbury, solid reputation, installed our water heater 8 years ago quickly. We are happy with fast and efficient install on July 14, 2025, in time before we left for a week to the Black Hills. Highly recommend this company. Trustworthy. Still awaiting our final electrical inspection, as they are using electrical contractor for this part due to heavy volume with their own electricians. Also nice to know that super efficient HVAC we purchased will qualify for $600 federal tax credit on 2025 tax returns. The Costco rebate (we are members already) appears as credit loaded onto "Costco Shop Card" and very easy to use. This is electronic card, thus just show email and easy peasy redemption at check out line. We are happy with the system.