I would give even more stars if I could. I had made an appointment at the Ulta location in Temecula for both my hair and makeup. My husband and I were throwing a 10 year anniversary party at one of the amazing venues in...
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I would give even more stars if I could. I had made an appointment at the Ulta location in Temecula for both my hair and makeup. My husband and I were throwing a 10 year anniversary party at one of the amazing venues in Temecula. The systems went down , and I was very clear at the outset that I wasn’t going to pay cash. I had Ulta gift cards etc. They texted me and said I could just sign a paper , that I can come back and pay with gift cards. A friend of mine was taking me to my appointment, and just as we were going there , they told me that their upper management won’t allow that. I was extremely upset because I wanted to look really nice for our special event. I called Ulta in Menifee and what a difference. They took most of my gift cards, except for one. I asked one of the managers if they could take one of them and they couldn’t. This wasn’t an Ulta gift card, it was a digital credit card. I don’t know if she thought I was mad, but no quite the opposite. The ladies at Ulta at Menifee felt bad about what happened with respect to my appointment at the other location. Meegan did an awesome job on my makeup. My husband doesn’t care for too much makeup and he liked the way Meegan did it. Yudith, did my hair was also great.
Lynelle, who was the receptionist , was so nice as well! These girls stayed over , to do my hair and makeup, so I can look and feel my best. Everyone was just so nice and courteous. There is a very clear difference in management in this location, versus the other one, and it’s paying off. Thanks Ulta , Menifee!