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Call Direction Website Reviews

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Ulta Beauty is a beauty salon in Orland Park, IL.

Ulta Beauty Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(409 Reviews)
5
4
3
2
1
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Alyssa Ferree
Alyssa Ferree -Google user
4 months ago
Staff was very helpful. Large store.
Kendah Alzalam
Kendah Alzalam -Google user
4 years ago
I ordered a bunch of stuff online and they came in pretty quick. But when I opened the package some things were damaged. the body mist had spilled, some products’ packaging were teared up, and the eyeshadow had broke. Very disappointed how everything was thrown...Read More
Manar Daghash
Manar Daghash -Google user
3 years ago
I come here often and the staff is usually very friendly and the store is well stocked. It’s usually hard to find some products that are going viral on social media but I’ve found the Sky High Mascara and the Elf putty blush along with...Read More
Manar Daghash
Manar Daghash -Google user
3 years ago
I come here often and the staff is usually very friendly and the store is well stocked. It’s usually hard to find some products that are going viral on social media but I’ve found the Sky High Mascara and the Elf putty blush along with...Read More
Susan Garza (Susie)
Susan Garza (Susie) -Google user
3 months ago
I love going out of my way to shop at this location the staff is always extremely friendly. I always meet a new rep and never once have I had a bad experience. The sales reps are so helpful , friendly and outgoing . I...Read More
Ultra DiFiore
Ultra DiFiore -Google user
4 months ago
George is really kind, I’ve only shopped at Ulta twice uh… I like red so the Watermelon wave body wash is what he suggested. The store smells great !
Sarah P
Sarah P -Google user
a year ago
I always feel like this ulta is picked over and I can’t always find what I want. It’s a hit or a miss in the different sections. Staff are extremely nice and always helpful but there always seem to be big empty sections for makeup....Read More
Chrystal Laakson
Chrystal Laakson -Google user
2 years ago
Why? Why do I even step foot in this specific location when I have not once had a positive experience? I was looking in the general area of where the product I needed should be and wasn’t having any luck. A team member walked down...Read More
Estrella De Luna
Estrella De Luna -Google user
a year ago
This location has the worst customer service and the longest lines. There are about 8 employees in the store and usually 2 registers open. The line reaches the back of the store. I stood in line longer than I shopped. Do better ULTA. As a...Read More
Mallory Vessel
Mallory Vessel -Google user
3 months ago
I was just in yesterday looking for some new skin and hair care - I was completely lost in the store until one of the staff members came by to help. Jill helped me find some things from IGK and Dior - and was very...Read More
Brad Brooks
Brad Brooks -Google user
3 months ago
Simone (hope name is right) MAC area is really helpful. She went out of her way to find what I was looking for when I thought it would be out of stock. She recommended things and wasn't pushy or make you feel uncomfortable. She was...Read More
Andrea Warren
Andrea Warren -Google user
a week ago
Nothing bad to say. Nothing amazing, either. Order pickup is convenient if the store has the products available.
sandra Clark
sandra Clark -Google user
7 months ago
Walked in today needing assistance with skincare and a makeup routine. Symone was a gem and assisted me with some lightweight foundation and concealer along with a good primer. She also referred me to a skincare specialist (I am so sorry I don’t remember the...Read More
M&M AbuZees
M&M AbuZees -Google user
6 months ago
I hate to give this place such a low rating due to one person. I think it would behoove ulta management to discuss store gossip. The employee couldn’t wait until I left the store to start gossiping about me to another employee 😂 apparently it’s...Read More
Kelly DiFilippo
Kelly DiFilippo -Google user
8 months ago
My daughter was followed around the store and the employees were very rude. I understand how obnoxious young girls can be in stores like Ulta; however, my daughter was there with her 20 year old sister to purchase two items. She had a … More
Abby Augustine
Abby Augustine -Google user
3 months ago
Customer service here is always 10/10 but today Sammi was the NICEST person and truly made my day!
Weezly36 _
Weezly36 _ -Google user
2 months ago
Thank you Cheri for helping me out with some skin care products I’m very happy with my purchase. And this other employee that helped me with hair care, I bought an Odele product and I really love it so far. Thanks guys for your honest...Read More
Shaimaa Abdelkarim
Shaimaa Abdelkarim -Google user
5 months ago
It’s far from my house almost 9 mi but they are the only Ulta location replied to my call lol They were the only one helped me without being physically in the store , thank you 🙏🏻 …
Tenille Wilson
Tenille Wilson -Google user
a year ago
12-23-23 to lift my spirits from grief I came to do holiday shopping here during the Christmas season. I was sadly disappointed in the customer service I received from one particular employee Sidney or Sid. I shopped and she harassed my 10 … More
Alexa Corona
Alexa Corona -Google user
8 months ago
While this ulta is nice in terms of layout. They never have anything in stock. The company advertises these amazing sales yet when you go to get the item they never have it at this location. Better off going to the other ones. Save yourself...Read More
Tamiko
Tamiko -Google user
5 months ago
I am very picky about my eyebrows, but Idesis did a fantastic job! I would highly recommend her.
Kelly DiFilippo
Kelly DiFilippo -Google user
8 months ago
My daughter was followed around the store and the employees were very rude. I understand how obnoxious young girls can be in stores like Ulta; however, my daughter was there with her 20 year old sister to purchase two items. She had a coupon for...Read More
Tenille Wilson
Tenille Wilson -Google user
a year ago
12-23-23 to lift my spirits from grief I came to do holiday shopping here during the Christmas season. I was sadly disappointed in the customer service I received from one particular employee Sidney or Sid. I shopped and she harassed my 10 year old child...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Cash-only
check icon Checks
check icon Debit cards
check icon NFC mobile payments
check icon Credit cards