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True Mechanical Heating and Air

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3.3 (18)

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True Mechanical Heating and Air is an air conditioning contractor in Stonecrest, GA.

True Mechanical Heating and Air Review Summary

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3.3

(18 Reviews)

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Tasha Barry -Google user

a month ago

I’ve used them for years for their knowledge and exceptional service. Danita always answers and dispatch technicians. Craig is a treasure chest of knowledge that have rescued me and my tenants countless times from Georgia’s extreme heat or Brutal winters..

HVAC system maintenance, Heating system repair, A/C system repair, Installation, Repair HVACReasonable price

L. Washington -Google user

2 months ago

Mr. Craig is a life saver! His expertise and experience is appreciated beyond measures. He listened when no one else would and resolved my issue when no one else would even go the extra mile to see what was really going on. This was the...Read More

Okoye' Wilcox -Google user

a year ago

My home warranty sent True Mechanical to my home to inspect my AC unit and Craig was an amazing. He is very honest, professional, and knowledgeable. I truly appreciate him not trying to find a problem so he could make a profit. That means...Read More

Lorenzo Levine -Google user

2 years ago

I would not hesitate to use True Mechanical Heating and Air again. I see a lot of bad reviews which seems to be on the part of the warranty companies we as customers use and I can understand the frustration as I went through the...Read More

Responsiveness, Punctuality, Quality, Professionalism, ValueHVAC system repair, Install AC, Installation, A/C system repair, Repair HVAC

Aromex Air LLC -Google user

a year ago

This HVAC company truly delivered for us! They swiftly resolved our heating issue in just 15 minutes, something the other company we contacted couldn't achieve over a two-month period. Highly recommended!

Tik Tik -Google user

2 years ago

I just wanted to thank Craig for finally getting my AC working for me. He went above and beyond to make sure he got my air working. These were so of the hottest days my children and I had to deal with in Ga. Craig...Read More

Professionalism

Sagina Williams -Google user

2 weeks ago

Great job and great customer service.

David Barnhard -Google user

3 years ago

Absolute professionals. On time, hard working, got the repair done right. We will be calling them back for additional work unrelated to the excellent job they did on the repair. GREAT COMPANY!

Responsiveness, Punctuality, Quality, Professionalism, ValueHeating system repair

Ann Dell -Google user

4 years ago

True Mechanical was on time and did at great job. They took the time to answer all my questions. Could not have asked for better or more professional technicians.

Responsiveness, Punctuality, Quality, Professionalism, ValueHeating system installation

Felicia Hannial -Google user

6 years ago

Outstanding service, knowledge of equipment and keeping appointments. I definitely recommend this company for your cooling and heating services.

Leah ONeil -Google user

6 years ago

Professional and quick service! They answered any questions I had and if I had no clue what they were talking about they explained it to where I could understand.

Gabriela Diaz -Google user

2 years ago

Repair HVAC

George Pace -Google user

4 years ago

Service not listed

Angel Wright -Google user

2 years ago

True Mechanical Heating & Air lives up to their name… I called and spoke with someone name, Denitra very pleasant phone etiquette… I had a problem with both my heating and air at different times and each time they came out and took care...Read More

QualityInstall AC

Dechavious Neal -Google user

3 years ago

After finally getting in contact with the vendor thru my rental company after 2 days of waiting they arrived right at the time they said they would was in and out after diagnosing the problem within 10 min incredible service and good attitude even with...Read More

Responsiveness, Quality, Professionalism, Value

Delroy Anderson -Google user

3 years ago

Thorough n professional service

Shamain Love -Google user

11 months ago

This place should not be in business. Craig and Danita (the office lady) are very unprofessional. The business operations lack accountability and often result in technicians being blamed for things that are outside of their control. They pay their technicians $5.50/hr, but lie and say...Read More

William Bobick -Google user

3 years ago

I was recommended by 2-10 Home warranty to use this service. I have talked to customer service to set up an appointment. She had me trouble shoot some items to no avail. I have called back 4 additional times for an appointment...Read More

ResponsivenessThermostat repair

N Montfort -Google user

3 years ago

Do NOT use this company. If I could give 1/4 of a star, I would. Anytime you have to wait almost 2 months to receive a service that you've already paid for, you need to go the opposite direction. When you call for a status update,...Read More

Cici Smith -Google user

3 years ago

Stay away from True Mechanical. It’s been 40 days and my AC still has not been repaired. But they did take my money. Denita presents customers with bad attitude and no customer service. She will also forward your calls to voicemail. Take your money somewhere else.

Responsiveness, Punctuality, Quality, Professionalism, ValueRepair HVAC

Marcus Smith -Google user

3 years ago

Danita has made this such a rude experience with the company. Day 40+ and my unit still isn't repaired since service call in mid May. Fees were paid same day. I would not recommend using.

Erica Nelson -Google user

2 years ago

The customer service rep was so disrespectful and rude to the point I didn't even schedule services. This company should really look into the complaints that have been made regarding their front office staff.

Seymaia Smith -Google user

3 years ago

There is a definite lack of professionalism here.

Responsivenes…

Barbara Lofton -Google user

Edited 3 years ago

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Identifies as veteran-owned

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Identifies as veteran-owned

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True Mechanical Heating and Air Review Summary