Reviews (262) 600-3638 Call Direction Website Photos About
Call Direction Website Reviews

About

Total Restoration Services is a roofing contractor in West Bend, WI.

Total Restoration Services Review Summary

The summary was generated by AI, based on reviews.

Total Restoration Services is a reliable and professional roofing contractor with a strong reputation for delivering high-quality work and excellent customer service, earning an overall rating of 4.8 out of 5 stars from satisfied customers.

Review Rating Chart

Google: 4.9/5

Yelp: 4.7/5

HomeAdvisor: 4.8/5

Angie's List: 4.9/5

Better Business Bureau: A+

Initializing review summary...

Reviews & Ratings

Leave a Review
4.4
(78 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
joshua lindner
joshua lindner -Google user
a year ago
had siding done but some plants got wrecked in process cause they call it construction zone and when you want more work done they say ya well be out and ignore you.
Erin LaPointe
Erin LaPointe -Google user
9 months ago
We used Total Restoration for our roof and siding after experiencing hail damage. The team fought for us when dealing with the insurance company. We truly appreciate all their guidance and help through this process. The roof and siding look great! We’ve been getting compliments...Read More
Parly Anderson
Parly Anderson -Google user
3 months ago
Exceptional quality of work! I had concerns about my aging gutters that were overflowing during heavy rain. The crew was friendly and knowledgeable, making the entire process stress-free. They replaced my gutters and ensured proper drainage, which has made a significant difference.
Donald Rebel
Donald Rebel -Google user
2 months ago
Wasted thousands on my restoration that started leaking within a week. When I complained, they accused *me* of causing the damage. Their team’s rude behaviour was shocking—no empathy, no solutions. Clearly scammers who cut corners. Bad service’s and dishonest practices.
Patric Shanon
Patric Shanon -Google user
3 months ago
I am thoroughly impressed by the level of professionalism displayed throughout the project. My roof had multiple issues, including leaks and damaged shingles. They transformed my home beautifully, addressing every concern I had.
Chris Hagen
Chris Hagen -Google user
3 months ago
A wonderful experience overall! Their commitment to excellence is evident in every aspect of their work after tackling extensive repairs on both roofing and gutters effectively.
Jean Pyfer
Jean Pyfer -Google user
6 months ago
This company did an outstanding job replacing my damaged roof! John Newkirk promptly surveyed the damage, prepared an estimate of the repair cost, and communicated that to my insurance company. All work was done, billed, and paid without me having to intervene at any...Read More
Ryan Desmond
Ryan Desmond -Google user
6 months ago
They were supposed to work with my insurance to get a new roof on 3 of my buildings. When they were selling their service to me on August 19th they told me “oh we’re booking around September 9th right now.” Over two months has gone...Read More
SLS
SLS -Google user
2 months ago
Update. Cant be a fake review if the mug shot and charges are real. Also if you read the other reviews you will notice stendahl last name as a reviewer and michell galvin is an employee. She was mine my sales rep Just ccap it...Read More
Chris V
Chris V -Google user
7 months ago
Jason & Angela Stendahl own and operate TRS Services, and we couldn't be happier with the results. New roofs, gutters and a first-class attitude the whole way through, by the entire staff. Absolutely exceptional. A special "thank you" to Mr. Joe Ciardo the general manager at TRS, for...Read More
Teresa Tighe
Teresa Tighe -Google user
a year ago
The responsiveness and workmanship of Total Restoration Services was outstanding! From start to finish, we knew we were in good hands with John and his crew. They were professional and able to quickly get to our project as it was necessary due to our very...Read More
Jeffrey Fisher
Jeffrey Fisher -Google user
10 months ago
Having projects done from them in the past...No complaints. Professionalism, quality, due diligence and follow-up after project completion.That is TRS. Not.many contractors left that take pride in their work and have top notch customer service etiquette.
Grace Schuetze
Grace Schuetze -Google user
7 months ago
Did our roof over a year ago and still came out to check and get a color corrected on a piece that wasn’t quite right originally. Did the fix to make it right a year later! The follow thru and the response with them is...Read More
Nathan Wiech
Nathan Wiech -Google user
a year ago
Storm Chasers with poor craftsmanship. Three years from a roof replacement and now dealing with issues. They are happy to come out and fix for a large estimate. Please avoid to save your roof. …
PARADIGM Real Estate, Corporation
PARADIGM Real Estate, Corporation -Google user
11 months ago
John Newkirk and the team at TRS have been absolutely fabulous to work with on all of my commercial projects. They can do almost any complex construction project with great quality and service. TRS is also reliable when there is an …
Emma L
Emma L -Google user
a year ago
Highly recommend John Newkirk, who was the project manager for our recent roof replacement after the hail. He is very professional, patient, knowledgeable, and has helped us a lot. Thanks to him, we are very satisfied with our new roof.
Craig Frank
Craig Frank -Google user
7 months ago
The roofers they contracted out to to do the work were amazing the problem we had is Eric was high pressure max and sara were the first 2 to come out to look at the storm damage and it felt like we were inconveniencing max...Read More
Clare Fenelon
Clare Fenelon -Google user
a year ago
My husband and I worked with JB from TRS after a hail storm damaged our roof. John was a HUGE help in diagnosing the damage and helping us file a claim with our insurance company. He was present on the day the insurance adjuster...Read More
Tom R
Tom R -Google user
a year ago
JB guided us smoothly through the process of evaluating our roof for hail damage, filing insurance claim, met on-site with adjuster, and ultimately we were approved for full replacement. He was a pleasure to work with, personable and …
Thomas Luedke
Thomas Luedke -Google user
2 years ago
I was impressed with the knowledge of John, the representative that came out to assess the job that we needed for our sunroom roof. What I did not appreciate, was the fact that we received our quote in August and did not have the...Read More

Features

From the business

check icon Identifies as women-owned

Service options

check icon Online estimates
check icon Onsite services
check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Amenities

check icon Gender-neutral restroom

Crowd

check icon LGBTQ+ friendly

Other

check icon LGBTQ+ friendly
check icon Identifies as women-owned