They were supposed to work with my insurance to get a new roof on 3 of my buildings. When they were selling their service to me on August 19th they told me “oh we’re booking around September 9th right now.”
Over two months has gone...
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They were supposed to work with my insurance to get a new roof on 3 of my buildings. When they were selling their service to me on August 19th they told me “oh we’re booking around September 9th right now.”
Over two months has gone by. It’s now November and they've done NOTHING.
Nothing submitted to insurance, nothing done at my home. They put a tarp on part of the roof, and when it rained I realized it was the wrong part. That was never fixed, so every rain, more water in the dining room.
I had to constantly call, every week to try and get an update only to be told "it's in supplementing" as if this was out of their control. What this really meant, was no one was doing anything, it was sitting on a desk while they took off to Florida after my $7k deposit hit their bank.
Now no one answers when I call, the salesman - straight to voicemail, production manager - straight to voicemail.
Finally got the owner on Facebook, and his only statement when I asked for a refund “It’s a contract we signed.” So we’ll start dealing with THAT BS. He can’t and won’t fix it, and now he wants to prevent me from finding someone else to fix the holes in my roof.
So DO NOT SIGN ANY CONTRACT WITH THIS COMPANY.
Avoid this company at all costs. Either I'm unlucky, or they bought a lot of reviews.
Now that I've complained and wanted to fire them, NOW they want to force it on me. RUN