My biggest concern in finding an insurance agent was someone I could trust to help my wife through a claim if I was not around. Todd is extremely considerate, thoughtful, thorough, and responsive. He worked through a LOT of specific revisions at my request, and...
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My biggest concern in finding an insurance agent was someone I could trust to help my wife through a claim if I was not around. Todd is extremely considerate, thoughtful, thorough, and responsive. He worked through a LOT of specific revisions at my request, and never tried to push coverage I didn't need. In fact, he found ways to get the coverage I wanted at a lower price using his knowledge of underwriting requirements.
His office regularly emails me to make sure things are going well and to invite his clients to (free) community events. In short, he's very engaged with his clients, he does what is best for the client and not the bottom line, and I trust him to be there if/when I need him.
Disclosure: I have been employed by Allstate in Claims, but this has not influenced my opinion. As someone with experience in the industry, I can tell the difference between a good, bad, and excellent agent. Todd would objectively fall in the "excellent" category.