I was thoroughly impressed with my experience. The “new” manager, Edwin, was absolutely superb in every way. Despite the hustle and bustle of a busy day with numerous vehicles being serviced, he took the time to ensure that I was well-informed about the necessary changes...
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I was thoroughly impressed with my experience. The “new” manager, Edwin, was absolutely superb in every way. Despite the hustle and bustle of a busy day with numerous vehicles being serviced, he took the time to ensure that I was well-informed about the necessary changes and maintenance updates for my vehicle. His professionalism and attention to detail were evident throughout the entire process- & his followup calls..& the fact I NEVER felt pressured into an up sale…(u know how that can be)!? Edwin's dedication to customer service truly stood out. He patiently answered all my questions and provided valuable insights, making me feel confident in the decisions regarding my vehicle's care. It's refreshing to encounter someone so passionate about their work and committed to ensuring customer satisfaction. Overall, with a manager like Edwin(hope I got the name correct…) at the helm, I know my vehicle is in great hands. He’s awesome, and I look forward to returning for future services!