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About

Discover comprehensive solutions for your home and business with Thompson & Thompson Service Group, your trusted HVAC contractor in Guyton, GA. Located at 109 W Central Blvd, we specialize in a wide range of services designed to ensure your environment is comfortable, safe, and efficient. As experts in Air conditioning contractor services, we keep your cooling systems running smoothly, especially during those hot summer months. Our team is well-versed in Air duct cleaning service, helping to improve the air quality of your space. Additionally, we offer top-notch Commercial refrigeration solutions, perfect for businesses needing reliable systems to preserve their goods. Our Drainage service ensures that water flows correctly around your property, preventing potential damage and inconvenience. As skilled Electricians and Plumbers, we handle everything from routine repairs to full system installations, ensuring your electrical and plumbing systems are functioning optimally. For those requiring Septic system service, our knowledgeable team provides maintenance and repair that extends the life of your septic systems. We also operate as a Sign shop, designing and creating custom signs that enhance your brand's visibility and aesthetic appeal. Furthermore, our Water testing service ensures that your water supply is clean and safe, giving you peace of mind about the water you use every day. At Thompson & Thompson Service Group, we are proud to be highly recommended by our clients, reflecting our commitment to excellence and customer satisfaction. Trust us to handle your needs with professionalism and expertise. Join the multitude of satisfied customers who rely on us for their contractor needs.

Thompson & Thompson Service Group Review Summary

The summary was generated by AI, based on reviews.

Pros

Thompson & Thompson Service Group is praised for their prompt and professional service, with many customers appreciating their quick response times and efficient repair work. Their technicians are also commended for being knowledgeable and courteous, making customers feel comfortable and informed throughout the repair process. Additionally, the company's competitive pricing and flexible payment options are seen as a major plus by many reviewers.

Cons

Some customers have reported issues with communication, citing difficulties in getting in touch with the company or receiving updates on their repair status. A few reviewers have also expressed disappointment with the quality of certain repairs, citing instances of incomplete or ineffective fixes. Furthermore, some customers have noted that the company's warranty process can be slow and bureaucratic.

Review Rating Chart

Google: 4.5/5

Yelp: 4.2/5

Facebook: 4.8/5

Better Business Bureau: 4.5/5

Angie's List: 4.3/5

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Reviews & Ratings

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4.9
(1137 Reviews)
5
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Chris MacDonnell
Chris MacDonnell -Google user
2 years ago
Turned up on time and as usual T&T went the extra mile. After diagnosing the problem and fixing the A/C Dylan checked for other issues before leaving. Very Happy!! Had them back to install a pool heat pump. Done and dusted in good time...Read More
Lisa HolcombeWatkin
Lisa HolcombeWatkin -Google user
2 years ago
Nigel (Lead Electrician) and Lance Jr. Provided excellent service. Very professional, on-time, looked at the 32 ft tall ceiling, assembled scaffolding and got the job done perfectly! We recommend Thompson and Thompson and will be using them in the future for home services! Positive Responsiveness, Punctuality, Quality,...Read More
James McGlocklin
James McGlocklin -Google user
a year ago
My air conditioner was not keeping the house cool. I called Thompson and Thompson to schedule an appointment. They scheduled me within a week. My A/C was leaking Freon and the coils were rusted and leaking. Since my system is 16 years old, it has...Read More
Vicki Coggin
Vicki Coggin -Google user
2 years ago
Just received my estimate and it seems very reasonable. Chris was very knowledgeable and courteous The guys finished the drain repair today and I am so pleased! They worked in the rain and both were very professional and polite 👏 Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sewer repair
Theresa Reed
Theresa Reed -Google user
a month ago
Justin K was wonderful. My boss needs some electrical repair work done at his property. Justin was kind, courteous, professional and most importantly, explained what was going on with patience to an older client. Thanks!
maureen billings
maureen billings -Google user
4 months ago
Thompson and Thompson provided excellent service. My hot water heater went out on a Sunday. They had a technician come to address the issue on Sunday evening. Danny did a great job of explaining the issue and recommended replacing the 20 year old hot water...Read More
Robert Anderson
Robert Anderson -Google user
4 months ago
Today I used Thompson and Thompson for some minor electrical issues. Scheduling was a little hard due to schedules of myself and the techs. When we finally got things synced, Brian did a great job and was very professional and friendly. ...Read More
Susan Youngman
Susan Youngman -Google user
4 months ago
Thompson n Thompson came to my home today to do yearly checkups when the tech got out it was a young lady to my surprise. Olivia Grace McCoy did an absolutely wonderful job! She was competent in all aspects of my gas heater and outdoor unit...Read More
Kimberly Velasquez
Kimberly Velasquez -Google user
4 months ago
Zack was very nice and professional technician!! He was very fast and speedy!! Nice to meet someone who cares for his clients!! I would ask for to come out for service my ac unit!! Thank you Zack for being so helpful!! Kim Velasquez
Eric Wood
Eric Wood -Google user
3 months ago
Highly recommend Andrew Murphree. He came out for electrical issues we were having. He was professional, answered all our questions and quickly fixed the issue we were having. Great experience!

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