Thompson & Thompson Service Group is praised for their prompt and professional service, with many customers appreciating their quick response times and efficient repair work. Their technicians are also commended for being knowledgeable and courteous, making customers feel comfortable and informed throughout the repair process. Additionally, the company's competitive pricing and flexible payment options are seen as a major plus by many reviewers.
Some customers have reported issues with communication, citing difficulties in getting in touch with the company or receiving updates on their repair status. A few reviewers have also expressed disappointment with the quality of certain repairs, citing instances of incomplete or ineffective fixes. Furthermore, some customers have noted that the company's warranty process can be slow and bureaucratic.
Google: 4.5/5
Yelp: 4.2/5
Facebook: 4.8/5
Better Business Bureau: 4.5/5
Angie's List: 4.3/5
Repair services
Appointment required