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Thomas Owen - State Farm Insurance Agent is an insurance agency in Fayetteville, NC.

Thomas Owen - State Farm Insurance Agent Review Summary

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4.8
(102 Reviews)
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Samantha RF
Samantha RF -Google user
a month ago
Molly Duval is an absolute asset to State Farm (Thomas Owen) and especially to me. Her depth of understanding across our multiple home and auto policies has been invaluable, and she consistently goes above and beyond to ensure we feel supported and informed. What truly sets...Read More
Fred Bennett
Fred Bennett -Google user
a month ago
We've been State Farm clients for 25 years, with multiple policies, and now in multiple states, and we've ALWAYS had exceptional service when we made a claim. Recently, we got bogged down in very poor communications from a claims adjuster, and after two months...Read More
Official kombatkidd
Official kombatkidd -Google user
6 months ago
This agency is nothing short of a godsend. Their team isn’t just good—they’re exceptional, setting the gold standard in service and expertise. Every team member is a cut above the rest, but Molly truly stands out with her dedication, knowledge, and unwavering commitment to helping...Read More
Sarah Hefnawy
Sarah Hefnawy -Google user
2 weeks ago
Customer service is amazing very friendly always there to help and looking for ways to help you save!!!!! Definitely recommend to all!!!!
Nikki Graham
Nikki Graham -Google user
6 months ago
Always answers and always on time! I haven’t had any problems or bad things to say. 100% recommended! Available via text email and phone ! Never don’t get a response or resolution!
jaylon booker
jaylon booker -Google user
7 months ago
Molly was Great ! Very knowledgeable, Quick, and efficient ! Hands down the best Agent I ever dealt with ! Thanks A lot !
Edward Lopez
Edward Lopez -Google user
a year ago
Always provides exceptional service with any and all needs. Will work quickly and efficiently to get the job done. Mrs. Clark possesses OUTSTANDING work ethic and provides PHENOMENAL costumer service!
Kelsey Parker
Kelsey Parker -Google user
2 years ago
I won’t do business anywhere else. Here I was treated like family from the start. Molly and Thomas are awesome! I lost my grandmother and they helped me figure out the odds and ends of where to go from here. They helped me every single...Read More
Tyrone B.
Tyrone B. -Google user
Edited 2 years ago
I absolutely love MY STATEFARM AGENT THOMAS OWEN AND HIS TEAM!!! They treat you like family, greet you with smiles, Asks How's your family, offer drinks, etc. Phone calls are returned in a timely manner and you're never pressured or rushed to buy...Read More
Andrew
Andrew -Google user
2 years ago
Sean clearly has a lot of experience and knowledge, but he also shows you that he cares about your unique situation. He was fast with getting me a quote; patient with me in my flurry of questions; had answers to all my questions; looked under every...Read More
King Tookie
King Tookie -Google user
2 years ago
Thomas is the BEST! Amazing service and excellent personality! His “I'm going to get it done” attitude made obtaining insurance for my car a smooth and painless process. Best insurance experience I have ever had!
Jim Stahl
Jim Stahl -Google user
5 years ago
We have been loyal State Farm clients for decades now. Auto/Renter's/Home Owners, you name it. Why? Because of the general, "as expected" customer service & price point one would want. It has always been comparatively great. So after …
Jamie Edgerton
Jamie Edgerton -Google user
2 years ago
Molly has helped me so much these past few weeks. We switched to State Farm June of last year and have since changed it for our auto aswell. She has been there every step of the way! She helped with our mortgage company and the...Read More
Katelin Maldonado
Katelin Maldonado -Google user
4 years ago
I called in with some questions/requests to understand my policy and I had the pleasure of speaking to Silas. He was phenomenal in every way. He took his time marking sure that I understood everything and fixed every issue. I highly …
Ray Baggett
Ray Baggett -Google user
2 years ago
This office has amazing customer service! They got everything done within a timely manner. Definitely referring people to here. Kaitlyn is a wonderful agent and I will continue to do business with them.
Lynn Gardner
Lynn Gardner -Google user
2 years ago
What a great office and team. I was with Allstate for over 18 years and went to State Farm. Saved me money and was always available for my questions. It does not get better than this! Thanks for all your help...Read More
De J
De J -Google user
6 years ago
Thomas and Alicia are the BEST! Amazing service and excellent personalities! Their “We’re going to get it done” attitude made obtaining insurance for my RV motor home a smooth and painless process. Best insurance experience I have ever had!
Charles Knight
Charles Knight -Google user
7 years ago
It's my first time ever having auto insurance and the trip I had to the office was very pleasant and extremely easy. The team was ready to tackle any questions or concerns I had. Amazing group of people and I'm very happy I chose...Read More
Christian Victoria
Christian Victoria -Google user
2 years ago
Amazing office! Thomas Owen and staff treat you like family in office and over the phone. They know what they're doing when it comes to all your insurance needs. Highly recommend!
Benita Johnson
Benita Johnson -Google user
7 years ago
I Love my State Farm Insurance Agent and agency group associates. I like to refer to them as my insurance family. When ever I go to the office I'm there for at least 20 minutes or more talking. Thomas is great he is a...Read More

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