Very personable and professional. We have used this company before. Both times we asked for and got their online coupon rate with no problems. Of course, like most larger plumbing companies, they have a more powerful and detailed service too, and this...
Read MoreVery personable and professional. We have used this company before. Both times we asked for and got their online coupon rate with no problems. Of course, like most larger plumbing companies, they have a more powerful and detailed service too, and this was offered politely, especially when we declined it, they just suggested we consider it for future. Very pleasant unlike other companies who can get pushy and try to insist on the upsell.
This company was previously called the Prompt Plumber, and the name change didn't change that part of the service. While like many companies they offer a four hour appointment window, its easy to manange because they do a call both when you are next in line after the start of another service call AND when he leaves that service call to head to your place. They even told us what area the plumber was coming from so we could figure drive time.
The same basic 89$ drain unclogging (snake) we had last time was performed quickly and cleanly. We didn't smell him to compare to another plumbing company's ad...but the plumber was clean and definitely not stinky. LOL Had we needed one we would have had an estimate without obligation before performing any work.
Our previous unclogging lasted about 2 years. Usually they last about a year to 18-months, so we were very pleased with this service we expect to use again. We havent used any other services with this company but if we need plumbing work of other types we will at least get our first estimate from them, and if its at all in line..which I would expect it to be... then use them again. We most definitely will use them again for our semi annual drain clearing.
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