We had just moved from out of state and were looking for childcare for the first time for my 2 and 3 year old. We were thrilled to hear TLE had room + with them being new, the kids could grow with them.Both of my...
Read MoreWe had just moved from out of state and were looking for childcare for the first time for my 2 and 3 year old. We were thrilled to hear TLE had room + with them being new, the kids could grow with them.Both of my kids have social and emotional delays, and we suspected autism in my oldest at the time.The director assured us that they were staffed for him, would communicate regularly with us, and would provide all accommodations that I offered/they found would help him.My son had so much trouble adjusting, and would resort to harming other children when he became upset or overstimulated. With each instance, the director would call, text, and leave a voicemail, completely interrupting/disrupting my day, sometimes multiple times a day, even though she wasn’t asking me to come pick him up.She repeatedly told me that they would have numerous adults in the room to accommodate him, that they would use timers and other accommodations that work at home to help with transitions, and that they would support him in potty training, none of which they did.She told me at one point that they had interviewed a woman with decades of experience with special needs kids that would start on a particular date. It wasn’t until I brought up being hopeful for her support on the Friday before the Monday she was to start that I got told “oh, she actually decided to stay where she was.”I asked for weeks what the next steps would be if this behavior could not be remedied and was consistently given a placated handbook answer of“No an action plan is not to withdraw them from our program.….Our child guidance, behavior and classroom management policy will state that 'Should the child continue to display negative behaviors that put themselves, their peers, or staff at risk of physical harm or if the child damages center property, The Learning Experience reserves the right totemporarily or permanently withdraw the child from the center.' “I’m talking, asked at least five times if we were approaching this. The day after the last time she told me this, she told me he wouldn’t be allowed back effective immediately.I wish I could have every penny I gave them refunded.We do have an autism diagnosis on my son now, and I wish I could take back that month he spent there being so uncared for in the way he needed.I have been a SAHM for their whole lives, unknowingly shouldering the burden of being a special needs parent essentially alone. I hate that the first time I extended a hand and was assured this was a place that could meet us there, it created nothing but more heartbreak and stress for all four members of my family.Because they are new, I understand it taking time to find footing. But you don’t get to use a parents biggest treasure for a sign up, for a check, for a commission, for a bonus (times 2 in our case) and that’s exactly what I felt like we were.If you have a “typical” child, I’m sure they can be great for you. But if you have a babe who is sensitive or delayed or struggles in any big ways, steer clear.
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