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The Auto Shop is an auto repair shop in Plano, TX.

The Auto Shop Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6
(443 Reviews)
5
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1
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shushu zhou
shushu zhou -Google user
5 months ago
Really happy with The Auto shop! Everyone there was super nice and easy to talk to. They explained everything clearly, didn’t try to upsell me, and the prices were totally fair. They fixed my car really fast and it’s running great now, they really took...Read More
Sivashankar Balasubramanian
Sivashankar Balasubramanian -Google user
a year ago
Came here for the state inspection. Awesome customer experience! Paul and Phil were super friendly, helpful and responsive. They also have the cleanest waiting room and even a play area for the kids. Will keep coming back as long as I am in Richardson area!
Jaclyn West
Jaclyn West -Google user
2 weeks ago
I got bids from several shops including the auto shop and they came in at the best rate. Cat and Tom were both very responsive and accessible. I requested OEM parts after my initial estimate and they were able to the job for the same...Read More
Reasonable price
Carl Patrick
Carl Patrick -Google user
3 days ago
The Auto Shop in Plano send me a message to review my service need. I needed a normal oil change and filter. I used their app made my appointment fitted to my time and day needs. Got confirmed, it took 3 minutes. Took the car,...Read More
Auto maintenanceReasonable price
Alexis J.
Alexis J. -Google user
3 weeks ago
I’ve only had 5 star experiences at The Auto Shop! The team is personable, professional, and most importantly for me… honest. They are upfront and transparent when it comes to recommendations and pricing. I highly recommend them.
General repairs & maintenance, Auto brake repair, Tire rotations, Oil changeGreat price
Alexa Woody
Alexa Woody -Google user
2 months ago
I can’t recommend The Auto Shop enough! They saved me nearly $3,000 compared to what the dealership was trying to charge me—and honestly, what the dealership was trying to do felt like a total scam. The guys here are honest, hardworking, and genuinely care about...Read More
Debbie Murovitz
Debbie Murovitz -Google user
5 months ago
I am writing this review on behalf of my friend, Judy W., to thank the owner and staff of The Auto Shop for continued outstanding work and commitment to customer service excellence.  Judy has had her now 25 year old vehicle serviced at The Auto Shop for...Read More
Gregory McGehee
Gregory McGehee -Google user
2 months ago
Had a great experience with the Auto Shop in Plano, Texas. I have an older Chevrolet truck that our Chevy dealership refused to work and the Auto Shop said no problem. I’m happy with the work and I didn’t have to...Read More
Catherine Schrody
Catherine Schrody -Google user
4 months ago
Took car in for a bouncy ride and some strange noises. They throughly looked over the car took pictures of everything they looked at. Gave detailed information of what was good , needs looking at and what needs to be fixed. Gave estimate...Read More
Qadira Al-Mahi
Qadira Al-Mahi -Google user
4 months ago
Went for a pre-purchase inspection and am so glad I did! The process took about an hour which was much quicker than I’d expected. The car I brought in looked good on paper and drove decently, but Paul and the older gentleman identified a ton...Read More
Desiree Parker
Desiree Parker -Google user
3 weeks ago
I had my car making some metal dragging noises for 2 days before I called and could have swung by same day. I waited until the next day and of course it stopped making the noises. Cat was still willing to take a drive to...Read More
Great price
Carol Buchanan
Carol Buchanan -Google user
3 months ago
After trying to get my ac fixed and putting money into it, and needing to put more money into it afterwards I finally decided to take my vehicle else where and I listened to the reviews on here plus they aren’t partners with AAA. Once...Read More
Chris Marzano
Chris Marzano -Google user
2 months ago
Words can’t describe how pleased I am with the service here. I took my fiancé’s car to the Lexus dealership, getting a code for a problem with the brakes. They were going to charge us $4000 for a new actuator fuse box and pump. I...Read More
Robert Brewer
Robert Brewer -Google user
6 months ago
I took my Truck in for a overheating issue...Kevin helped me through the whole process. He kept me up to date during the repairs. The charges were more than reasonable. I will be using the for all my Truck repairs from now...Read More
Charles White
Charles White -Google user
4 months ago
This is the only place I take my car for repairs and routine maintenance. They are always courteous. Repairs are completed on time, accurate and reasonable priced. Will recommend these guys to all my friends and acquaintances. They're the best
Donna Budjenska
Donna Budjenska -Google user
4 months ago
I brought my German-made car to The Auto Shop (TAS) for a variety of repairs another area shop had recommended. TAS’s quotes came in much less, and when the mechanics actually got into the servicing, they pointed out that the car didn’t …
Ray
Ray -Google user
4 months ago
My car is how I earn a living so I absolutely need to trust in a auto shop to take good care of my vehicle. The Auto shop has won my confidence and has provided me with some real savings advice in other services my...Read More
Kurt Nicholson
Kurt Nicholson -Google user
6 months ago
My transmission had to be replaced and they were awesome. When I called they knew exactly the issues on my particular truck because they had fixed several like mine. Not only did they do a great job and in finish in the time...Read More
Christina Dougherty
Christina Dougherty -Google user
Edited a month ago
We have been taking our vehicles to The Auto Shop over a year now. We are so pleased to have found them. They are very thorough, friendly, and explains what needs to be done in layman terms. They have cars that can be borrowed while...Read More
Nicolas Aznar
Nicolas Aznar -Google user
a month ago
Great service, great communication. They gave me a lift after leaving the car at the shop. All very good. Thank you Cal and team.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Planning

check icon Appointments recommended

Payments

check icon Credit cards
check icon Debit cards