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Susan Kaspar - State Farm Insurance Agent is an insurance agency in Frankfort, IN.

Susan Kaspar - State Farm Insurance Agent Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(45 Reviews)
5
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Michael Brite
Michael Brite -Google user
3 years ago
I could not ask for a better experience then I have had with State farm. From the first contact with Kathy to the adjuster Shrerri to my local contact Christine. Everyone has been very helpful. All of this has been with Susan Kaspar State Farm...Read More
Responsiveness, Quality, Professionalism, Value
Samara
Samara -Google user
4 years ago
Susan has always helped with all our families insurance plans. Recently had help with life insurance for my husband and I, from Doris, she was very patient with all the questions we had. All the girls there are very nice and have great customer service....Read More
Responsiveness, Quality, Professionalism, Value
KELLEY ISENHOWER
KELLEY ISENHOWER -Google user
4 years ago
The agents at Susan Kaspar’s office are top notch. After a wreck in April, they immediately took care of us. The estimate was done within hours and the payment was processed in 3 days from the totaled vehicle. My family has been with them for...Read More
Responsiveness, Quality, Professionalism, Value
Russell Kaspar
Russell Kaspar -Google user
6 years ago
Susan has been my wife for 41 years and handles insurance for our Radio Stations Shine 99, WILO AM/FM for vehicles and life insurance. Susan has a rare combination of compassion, empathy AND attention to detail. She was born in Kenya as her...Read More
John Shaff
John Shaff -Google user
5 years ago
Me and my girlfriend came in looking for some advice on a total loss that was caused by another driver. The other drivers insurance gave us a bit of a run around but when we came in for advice Susan went above and Beyond, by...Read More
Chris Bolen
Chris Bolen -Google user
5 years ago
If you are looking for a change, I recommend giving Susan a call. She is an experienced agent with a reliable company. Her staff is knowledgeable, caring and ready to assist with any insurance needs you may have!
Walnut Street Family Dentistry
Walnut Street Family Dentistry -Google user
2 years ago
Awesome customer service. They make sure you understand everything in detail before leaving the office. I truly appreciate them
Gabe C
Gabe C -Google user
3 years ago
Best insurance company I had dealt with. Specially with their staff they always answered me with politeness and professional. I will always recommend them to any one. Oh by the way they have bilingual staff.
Responsiveness, Quality, Professionalism, Value
Rere Unknown
Rere Unknown -Google user
4 years ago
I have had insurance with state farm for over 20 years.The employees are always respectful and helpful. I have been with them for so long it's like taking to family everytime i call.
Professionalism, Value
oscar gonzalez
oscar gonzalez -Google user
5 years ago
Highly recommended, great customer service. Susan is a very helpful and nice agent.
James Hester
James Hester -Google user
4 years ago
Very nice staff, has been a great insurance agency, very beautiful office
Jedonne Abston
Jedonne Abston -Google user
Edited 5 years ago
I love the staff. They are helpful,friendly,just alot of fun.
Chester Sullivan
Chester Sullivan -Google user
5 years ago
They are always there for you when you have a need. All the representatives are very helpful and knowledgeable .
Responsiveness, Quality, Professionalism, Value
Helen Lancaster
Helen Lancaster -Google user
3 years ago
What a super nice friendly bunch of girls. It's a pleasure to be covered by you!
Celeste Dixon
Celeste Dixon -Google user
3 years ago
Great people there. Very helpful
Kathy Denniston
Kathy Denniston -Google user
2 years ago
Very friendly and I was helped right away.
Kent Harrison
Kent Harrison -Google user
Edited 2 years ago
Great service, great people.
Yvonn Hale
Yvonn Hale -Google user
6 years ago
Customer service is great.
Linda Hughes
Linda Hughes -Google user
5 years ago
Helpful. Take time with you
Jim Ferguson
Jim Ferguson -Google user
4 years ago
Very professional service

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot