I moved to Edmonds in December and was trying to get a hair appointment after 5 because of my work hours. Few of the local salons even answered their phones. Of the two that did, none could fit me in before two weeks and weren’t...
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I moved to Edmonds in December and was trying to get a hair appointment after 5 because of my work hours. Few of the local salons even answered their phones. Of the two that did, none could fit me in before two weeks and weren’t very friendly or interested it seemed. I thought I would have to go to a chain salon and probably have a bad experience. Luckily, I found Constance and Adriana at Studio Prominence through their receptionist Lilli. Not only did they work me in within a day, but every single time I come they ALL greet me with genuine warmth, they remember my wine preference and bring me a cold glass, they pick up our conversation right where we left off like old friends, and I get an AMAZING COLOR/CUT/STYLE! I swear it feels like a younger, cooler Steel Magnolias! I always get compliments on my hair when I leave and can’t say enough about the professionalism and commitment to excellence there.
To give you an example, I had a smoothing treatment and my normally frizzy, curly hair looked and felt amazing. However, when I washed my hair, the chemical interacted badly with the water and my body chemistry and had a funky smell and caused irritation to my scalp. When I notified Constance, she and Adriana immediately researched it, created a game plan to fix it, and invited me back in to take care of it. Connie did such a wonderful job and made it right. A lot of places these days wouldn’t have bothered to fix something that wasn’t their mistake and made them no revenue.
They will have a loyal client forever in me and I am referring anyone I can to them. Professionals with phenomenal service and an inviting atmosphere!