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Star Casualty Insurance Company is an insurance company in Miami, FL.

Star Casualty Insurance Company Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.5
(677 Reviews)
5
4
3
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1
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Shakara T
Shakara T -Google user
5 months ago
Adjuster Stephanie Perez, was such a pleasure to work with. While I was not the insured, she maintained a high level of professionalism, courtesy and integrity throughout the entire process. She was accessible and was incredibly responsive truly making our interactions painless. I have to...Read More
David Vidal
David Vidal -Google user
2 weeks ago
First of all I'd like to thank Lisbeth García for making easier and smoother the hard time that I went through with my car being crashed. At the beginning I tried to explain what really happened but the police report wasn't clear at all so...Read More
Sook Mullah
Sook Mullah -Google user
2 weeks ago
Please stay away from this company. One of the worst car insurance company. They treat their customers like crap and very hard to get in communication with a representative especially one who can communicate properly in English.
Miriam Pardo
Miriam Pardo -Google user
4 months ago
Horrible people. Dont understand the laws of America as to Due Diligence mostly because they handle very poor legal immigrants. My maids car was stolen two months ago. The police already reported it can’t be found and it’s probably already out of the country. I...Read More
Arthalaya Mekaddesh
Arthalaya Mekaddesh -Google user
3 days ago
It is the worst insurance company in the United States, the adjuster Armando Caceres is a bad worker, he is not responsible, they do not respond on time, they do not answer calls or messages, they do not act well, they evade responsibility and are...Read More
Rachel Davis
Rachel Davis -Google user
3 months ago
The worst experience ever. Don't use them. So unprofessional between this company and Estrella they both charged my account after I specifically told them I would not be renewing my policy and they have been putting my through hell to get my refund they they...Read More
Marj Contessa
Marj Contessa -Google user
4 months ago
I am having an extremely difficult time getting a hold of my claims adjuster. At this point I have called him and left a VM 2 - 3 times a week. With absolutely NO response. I sent an email last week Friday. Monday...Read More
Maxime Servius
Maxime Servius -Google user
3 months ago
Very upset. Had an accident, contacted insurance, appraiser came out, wanted to total lost my my vehicle with $5,000, I need my vehicle to be repaired. All I have is minor damage. Can’t speak to someone, they keep putting me on hold with adjuster...Read More
Daquan H
Daquan H -Google user
a month ago
Huge shoutout to Mr.Armondo super helpful and fast at working claims, also big thanks to Jose from customer service. Highly recommended these guys!!
Roger Galindo
Roger Galindo -Google user
5 months ago
I want to congratulate the person who hired Mrs. Lizbet Garcia, What a professional and courteous person, She is truly and asset to your organization, I wish I could have given 10 Stars. She is definetely Management Material.

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

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