I called the night before to reserve a ride to the airport with an 8:45 am pickup. Driver called the next morning to say he would be late by about 20 minutes, which in the course of the call he changed to 25 minutes,...
Read More
I called the night before to reserve a ride to the airport with an 8:45 am pickup. Driver called the next morning to say he would be late by about 20 minutes, which in the course of the call he changed to 25 minutes, then finally said he would arrive at 9:15 (30 minutes late). I reluctantly agreed. When at 9:15 he had still not arrived, I finally let my daughter drive me instead. I called at 9:17 to say I couldn’t wait any longer and was cancelling the taxi. At this point the driver said he was waiting outside to pick me up, which was simply a lie. At 9:20, my wife said he arrived, insisted he was on time, and told her he was going to charge my card anyway, which he did. A nightmare start to a long day of travel.