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Shields Insurance: Allstate Insurance in Lake Geneva

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4.8 (155)

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Shields Insurance: Allstate Insurance is an insurance agency in Lake Geneva, WI.

Shields Insurance: Allstate Insurance Review Summary

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4.8

(155 Reviews)

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Beki Cook -Google user

9 months ago

Ken Shields and his team are professional, respectful, considerate, and knowledgeable. Each time I call my appreciation for their service increases.

Joe Leonard (Joe) -Google user

7 years ago

Great customer service. Ken Shields and his group are easy to talk to, very helpful explaining things, always trying to get us the best pricing for our needs. There might be cheaper insurance companies but I doubt you can get a better VALUE than this...Read More

Nickolas Furry -Google user

7 years ago

Ken and his team are great. I actually do work for Allstate, and am pretty self-aware of my policy, coverages, and my general insurance needs. As soon as I let Ken know that my preference is that I don't need regular check-in with...Read More

Eugene Bohan -Google user

Edited 7 years ago

Ken and team have been great to work with. They are professional and attentive to all my insurance needs. I was a State Farm customer for over 40 years and they forgot about good customer service. I should have moved over to Ken's group years...Read More

Rebecca McLafferty -Google user

9 months ago

The All-State staff at Shields Insurance in Lake Geneva is efficient, thoughtful, and friendly. I highly recommend them.

Crystal H -Google user

8 years ago

I highly recommend Ken Shields for anyone looking for an insurance agent. It is reassuring to be able to call and speak with someone when questions or concerns come up. I don't feel like I'm just a number on a phone Que waiting for a...Read More

Chris Coughlin -Google user

5 years ago

Ken and his team have helped me numerous times as a first time homeowner and with some hail damage we received to our vehicles. They are the best insurance agents I have ever dealt with and I would highly recommend them everyone. Their customer service...Read More

Jennifer Morton -Google user

7 years ago

I've been a customer for over 8 years. They care about their customers I never feel like I number but a person whenever I talk with them. Whenever I need to file a claim they never make me feel bad or shamed. They are truly...Read More

Adrian Springer -Google user

7 years ago

Ken Shields is the consummate insurance consultant. We have a bundled program for home, auto and umbrella liability and just when we think we have everything figured out, Ken amazes us with another twist to help save us premium expense and the inconveniences normally...Read More

James Jones -Google user

7 years ago

We have been with the Ken Shields agency for 10 years. We have always been treated very well and professionally by everyone in the agency. When we had a claim, they handled it quickly and completely to our great satisfaction. A great team to be...Read More

Rich Oldenburg -Google user

7 years ago

Ken has been my agent for about the last 6 or 7 years and he has been a pleasure to work with. I have been with Allstate since I was 16, almost 40 years. Ken told me about discounts available to me that...Read More

Mr. Norm -Google user

Edited 8 years ago

If you need professional insurance service, with people who know their products, then you definitely need to call Ken Shields in Lake Geneva WI. Ken and his staff were there for me when I needed it most and on a late Saturday afternoon. If you're...Read More

Jacob Pohlabel -Google user

7 years ago

Kenneth shields is a great agent. He always goes above and beyond to try to find the best rate possible for your policies. He also will reach out to you without delay when there are any changes to your premium.

Shauna Opitz -Google user

6 years ago

This location made it an easy transition from the very beginning going from AZ Allstate insurance into WI Allstate Insurance. I have been in the office a few times to make payments and get my cards. Each time I am welcomed with friendly...Read More

Carrie Mueller -Google user

8 years ago

Myself, my family and my friends receive excellent and consistent service from Shields Insurance Group. They have years of experience, go the extra mile to make sure we are protected, and stay in contact on an annual basis for our reviews. The two...Read More

Sandy De Lisle -Google user

13 years ago

Ken has been my insurance agent for the last 18 years and I couldn t be happier. When I lost the diamond to my wedding ring, Ken knew just what to do. When our air conditioner was struck by lightning in the high heat of...Read More

Mike Jones -Google user

7 years ago

I've been doing business with Ken and his staff for about 5 years and have always found them to be friendly, prompt and accurate. They have covered my insurance needs and saved me a ton of money. I would recommend them to anyone.

Peter Hall (Pete) -Google user

a year ago

Ken Shields has been very helpful in explaining the obscure features of my insurance policies and guiding me through the confusing world of insurance. Thanks, Ken.

Lobo Musictours -Google user

6 years ago

My Allstate Agency in lake Geneva, Wisconsin - Ken Shields office is ALWAYS Polite, Quick to Respond and Quick to Handle my needs!.... I really do Appreciate Them. If you are looking for Great, Honest and Reliable Insurance Call Alstate Lake Geneva...Read More

Amy Frank -Google user

8 years ago

Always there when I need them! Has helped me process accident claims without hesitation and with a "full service" attitude until the claim was closed. Fantastic staff and service, have turned my family members onto Shields's service as well for house and car!

Features

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Online appointments

Onsite services

Accessibility

Wheelchair accessible parking lot

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