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Shelter Insurance - Brian Thoennes is an insurance agency in Bloomington, IL.

Shelter Insurance - Brian Thoennes Review Summary

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4.9
(138 Reviews)
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Bob Smith
Bob Smith -Google user
Edited 4 months ago
Just when I thought you couldn't get great service anywhere anymore, I met these great guys at Shelter Insurance. Give them a call. You'll be happy you did. 👍 …
Shay Williams
Shay Williams -Google user
3 months ago
The associate was so nice and comforting. She helped me get insurance for the first time in three years! She was also patient. Thank you😊 …
schulzheatingandcooling
schulzheatingandcooling -Google user
2 weeks ago
I get my business insurance and vehicle insurance from Brian and Alex. They go way out of there way to help me with any questions i have. They break things down for me. They are like family.
Service not listedGreat price
Traci Milan
Traci Milan -Google user
Edited 5 months ago
I've had Thoennes Insurance since I started driving, as that's who my parents used. I've checked other places, but always stay because the price and especially the service are amazing. Brian and Alex are both eager to help and willing to go the extra mile...Read More
Kim Givens
Kim Givens -Google user
Edited a month ago
Have been insured with Brian since I was 16. Ive never had a problem. Hands down he and Alex are Professional, Customer service oriented with extensive knowledge of insurance laws and coverage. They are Top Shelf for all my insurance needs.
Tina Harrison
Tina Harrison -Google user
a year ago
For 22 years Brian and Alex have always treated very well. They have always answered our questions and been fair with us. If you are looking for a new insurance company with great agents, you have found them.
Evan James
Evan James -Google user
a year ago
I have been with Brian Thoennes of Shelter Insurance for over 40 years, and have NEVER thought of even trying any other company. Over the years Brian has helped my with insuring 2 different houses, 9 different automobiles and answered numerous questions ...Read More
Bobby johnson
Bobby johnson -Google user
2 years ago
Alex and Brian are great guys and are great to work with. I’ve been with shelter insurance for 6 years and they’ve always been able to assist me in ever aspect of my person coverages and also business as well. I always recommend them to...Read More
Dick Jumper
Dick Jumper -Google user
11 months ago
Shelter Insurance Company and in particular the Thoennes Agency have been serving our family for many years. They have given us sound insurance advice and supportted us whenever we had a claim. They are people you can trust. I recommend them highly...Richard Jumper, Bloomington, Illinois.
Rachel Colon
Rachel Colon -Google user
2 years ago
So glad the other agencies didn't answer or kept me on hold to long because when I called Shelter Insurance, Brian answered immediately and gave my daughter (a first time driver and a student) the best quote out of all the other companies. Brian, thank...Read More
Laura Wiley
Laura Wiley -Google user
2 years ago
I've been a customer of Alex and Brian Thoennes at Shelter for many, many years. They cover all our home and automotive insurance needs and have always been very responsive, accommodating, pleasant, and easy to work with. I would highly …
Stephanie Hospelhorn
Stephanie Hospelhorn -Google user
5 years ago
I have had my car insurance with Shelter Insurance through Brian Thoennes for years. He has always been incredibly helpful, kind, and responsive. I just bought my first home and used Shelter Insurance again for my Home Insurance Policy. …
April
April -Google user
2 years ago
I’ve never dealt with an insurance company that actually care! Teaching my daughter how to drive she hit a curb and then a tree. Alex called and the first thing he said was “somebody needs a little more experience”. We both laughed and, …
M K Shelton
M K Shelton -Google user
4 years ago
I have been with Shelter Insurance and the Brian Thoennes Insurance Agency for many years and they have always been helpful, professional and courteous! They always respond quickly to any questions or problems. Best of all, the rates are …
Amy Acree
Amy Acree -Google user
a year ago
I have been a client for over 25 years! I feel more like family than a client. Brian and Alex go above and beyond. They have always been available when I need anything. (And I’ve needed a lot) They respond quick by email/phone and always...Read More
Kennetria Hosea
Kennetria Hosea -Google user
4 years ago
I love working with Brian and Alex my family and I have been with them for 15 year's auto and home insurance. The greatest thing is being able to speak with them face to face, also the quick response. Thanks again for the awesome service...Read More
Marjorie Gilmore
Marjorie Gilmore -Google user
Edited 7 years ago
Alex Thoennes is the best! He has worked tirelessly on providing me quotes for auto and home insurance! He is always there to help you through any questions you may have and I find him to be a problem solver! In a...Read More
Doug Walker
Doug Walker -Google user
2 years ago
Brian and his son Alex are great to work with. They try and get you the best deal for your specific needs. And when things change, a quick email and they have you all fixed up.
lynn Oltmanns
lynn Oltmanns -Google user
Edited 5 years ago
Brian is always accessible. Always answers my questions and returns my calls promptly. Appreciate him being our agent for years. We are sorry we had to change insurance companies, but cannot continue to pay the rising costs with Shelter. We wish we could take...Read More
Jamie Eades
Jamie Eades -Google user
9 months ago
Brian and Alex saved me a bunch of money after being with State farm for years My policies kept going up almost every month it seemed like I'm saving well over seven to $800 a year being with Brian

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