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Shelly Padilla - State Farm Insurance Agent is an insurance agency in Santa Ana, CA.

Shelly Padilla - State Farm Insurance Agent Review Summary

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(151 Reviews)
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Cat Medina
Cat Medina -Google user
8 months ago
I recently visited State Farm insurance Shelly Padilla, and I couldn't be happier with the service I received. From the moment I walked in, I was greeted warmly by the friendly receptionist. The office has a welcoming atmosphere, and I felt comfortable right away. The...Read More
Andrea Velazquez
Andrea Velazquez -Google user
7 months ago
Amazing staff! And in most amazing is Shelly! I have known her for about 2 years and she is an amazing person! She’s so giving and focused on setting amazing examples to the younger generations! She has been there for both of my sons! Goes...Read More
OC Hospice
OC Hospice -Google user
3 years ago
I have been with Shelly Padilla Insurance for over 10 years and she has always provided the best customer service. The office staff is always so kind and helpful. If you are looking for the best insurance service around, I would highly recommend this office!
Responsiveness, Quality, Professionalism, Value
Josh Ayala
Josh Ayala -Google user
3 weeks ago
We partner with our agent Shelly Padilla/Statefarm for both our home and auto insurance, and the experience has been nothing short of outstanding. From the very beginning, their team has been professional, responsive, and genuinely helpful. They took the time to understand our needs and...Read More
Homeowners insuranceGreat price
Patricia Cramer
Patricia Cramer -Google user
2 months ago
I’ve been with Farmers Insurance for a while now, and I have to say Shelly Padilla and her team have been amazing. Anytime I’ve had a question or needed help, her staff has been quick to respond and always helpful. It’s clear they care about...Read More
Anne Quinto
Anne Quinto -Google user
2 months ago
Shelly Padilla is awesome! I have just joined State Farm recently, and I have received a wonderful gift card for In-N-Out Burger in my mailbox from her for signing up for the State Farm car insurance. No other insurance company has ever done this very...Read More
Alexis Ceja
Alexis Ceja -Google user
2 months ago
I recently applied for life insurance and had the pleasure of working with Elizabeth. From start to finish, she made the process simple, stress-free, and easy to understand. She answered all my questions with patience and professionalism, making sure I felt confident in the coverage...Read More
Cesar Castillo
Cesar Castillo -Google user
a month ago
Shelly Padilla and her team are truly outstanding! It’s always a pleasure working with them, and I highly recommend her agency. Diana Diaz, a member of her team, was especially helpful—she explained everything clearly and in a way that was easy to understand.
Motorcycle insurance, Health insurance, Vehicle insuranceGreat price
Thomas Rothgeb
Thomas Rothgeb -Google user
3 weeks ago
I have had nothing but professional interactions and clear communications with the team here. They have been there for me through vehicle changes, coverage changes and navigating my teenage drivers and provided many different options and recommendations that has been appreciated. Most importantly, they were...Read More
Homeowners insurance, Vehicle insuranceGreat price
Eva Lara
Eva Lara -Google user
2 months ago
Working with State Farm, and especially my agent Shelly Padilla, has been a pleasure. The service for both my auto and rental insurance has been excellent—efficient, reliable, and friendly. I feel well taken care of and confident in my coverage. Highly recommend!
OC BIZ
OC BIZ -Google user
a month ago
Shelly’s office is very knowledgeable and helpful. They addressed my concerns & answered all my questions. Agent Diaz took her time and explained everything in simple terms and but me at ease. You can count on her to get the job done. Truly knowledgeable...Read More
Service not listed
Louella Ragland
Louella Ragland -Google user
a month ago
Elizabeth is who I spoke with today . I called and was able to renew and get car insurance , motorcycle insurance and add 2 more drivers to my policy with in 30 mins . . She helped me process everything and answered...Read More
Motorcycle insurance, Vehicle insuranceGreat price
laureano Gomez
laureano Gomez -Google user
3 weeks ago
My family ate with State Farm’s insurance for years.. we love their prices. As well for the customer service team well presented when you walk in there office..
Reasonable price
Ed Hidalgo
Ed Hidalgo -Google user
2 weeks ago
Shelly was very informative regarding options within the insurance industry. It’s a good thing to have an agent on your side.
Homeowners insuranceReasonable price
Jessica Menjivar
Jessica Menjivar -Google user
3 months ago
Thank you Shelly and team members to make my process easy and fast! I moved my policies from GA to CA and this agency’s been amazing to work with 👏🏻 GREAT CUSTOMER SERVICE ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Alexis & Elizabeth thank you for your...Read More
fknn jenn
fknn jenn -Google user
6 days ago
amazing customer service! Elizabeth is the best!! She has helped me a lot with so much!
M. Medina Hernandez
M. Medina Hernandez -Google user
2 months ago
Thank you Shelly Padilla and especially Elizabeth for talking to me and helping me find the service I needed. Very satisfied and happy to do business with you.
Arturo Huerta
Arturo Huerta -Google user
6 months ago
Working with Shelly and Diana has been a pleasurable experience. The professionalism is second to none. I recommend getting a quote from Shelly or Diana. Thank you again ladies.
Jeff Parker
Jeff Parker -Google user
8 months ago
Alexis and Diana are fantastic! We have a complicated situation where we keep a vehicle (for work) in a different state than where we live. The vehicle requires a separate policy but since we have many State Farm products in our home state, they were...Read More
Michelle Rosales
Michelle Rosales -Google user
8 months ago
I recently had an outstanding experience with a service that truly exceeded my expectations. From the moment I reached out, the customer service was exceptional. The staff were friendly, knowledgeable, and eager to assist with any questions I had. They went above and beyond to...Read More
Rick Ginsburg
Rick Ginsburg -Google user
10 months ago
Shelly took over the office and the various policies from my previous agent, who had retired. Both Shelly and her staff were immediately responsive, efficient, and friendly …
Michael Zelaya
Michael Zelaya -Google user
3 weeks ago
Shelly and her staff are fun and easy to work with. Great customer service
Jennifer Kelly-Mansour
Jennifer Kelly-Mansour -Google user
a year ago
Was insured with Shelly for 4 years until I moved out of state. Her office was great, I always received good service and my questions were always answered to my satisfaction. Even after I cancelled my policy, they followed up to make sure I got...Read More
Ramon
Ramon -Google user
a year ago
I have had nothing but good communications with this office. I truly appreciate Elizabeth Munoz and her communication skills. She has been very helpful . I recommend State Farm Santa Ana office to anyone looking for car or life insurance..
Oscar Zelaya
Oscar Zelaya -Google user
3 weeks ago
Thank you Shelly and staff for a wonderful experience. Highly recommend switching over to State Farm
Sarahi rodriguez
Sarahi rodriguez -Google user
a year ago
Shelly Padilla and her entire team are truly such a pleasure to work with. I am always greeted with positive vibes and they make the process quick and easy! Would definitely recommend this agency to all of my family and friends!
Nelson Morales
Nelson Morales -Google user
a year ago
I am extremely thankful for Shelly Padilla and her entire team, especially Elizabeth Muñoz. She answered all my questions about their life insurance policy. She was very patient with me and helped me understand how it worked. 10/10
Chris F
Chris F -Google user
7 months ago
Shelly and her staff are hardworking and committed to providing great service. They will help you find the right plan and solution to keep you and your family with the security you need.
Karina Montes
Karina Montes -Google user
a year ago
Friendly staff, very professional, and clean and well maintained office. Elizabeth Munoz has been helping my family with both car insurance and life insurance. Thank you for the great communication and help! Definitely recommend.
Luis Catalan
Luis Catalan -Google user
3 weeks ago
Thank you for your time and help. Great service. Go see Shelly.

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