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Shawn Smith: Allstate Insurance in Burlington

4.7 (141)

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Shawn Smith: Allstate Insurance is an insurance agency in Burlington, NC.

Shawn Smith: Allstate Insurance Review Summary

The summary is generated by AI, based on reviews.

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4.7

(141 Reviews)

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Vicki Rutkowski -Google user

4 months ago

Wonderful service. Exactly what I requested I was able to get. Spoke with Ladonna who was a doll. Very knowledgeable and friendly. I’m very confident we’re in the right hands.

Scott Rice -Google user

a month ago

I just want to take a moment to highlight how incredibly helpful and compassionate Ledonna has been. From the moment she noticed I wasn’t feeling well, she immediately showed genuine concern for my well-being. She didn’t just brush it off—she took the time to offer...Read More

Great price

Sharon Torborg -Google user

a month ago

Nichole provides excellent customer service! She is very knowledgeable with both auto , homeowners insurance and will solve any problem to completion with the best price for her customer. I highly recommend Nichole!

Allysa Robinson -Google user

2 months ago

I had to make a policy change to remove a vehicle and Kimberly Estes was very helpful and processed it within 1 hour of my request. She also let me know that I was due a refund since I paid for that vehicle in advanced....Read More

sandra cheek -Google user

2 months ago

What an awesome team of agents! Always good, attentive service. I am so thankful for a team, and especially, agent, Olivia Willard, who went beyond the call of duty to help us get another insurance company to take responsibility and repair our car...Read More

Cynthia Davis -Google user

2 weeks ago

Grace is an Excellent Agent . Provided me with the coverage that I needed. Explained options of coverage. Very knowledgeable regarding the new policy

Great price

Andrew Wilson -Google user

5 months ago

I was contacted by LaDonna Moore concerning my home, auto and umbrella insurance. She was so personable, professional and concerned. Maybe the most helpful person I have ever talked to. LaDonna talked to me for 45 min. Trying to determine my insurance needs. She spent...Read More

Keith Renner -Google user

Edited a month ago

Brooke Smith, Angela Perry, and Shawn Smith were very professional in assisting my efforts to secure my Auto Insurance Policies and Renter's Insurance Policy. The customer service was very expedient and comprehensive to meet my needs. Thank you for all your assistance in making this...Read More

Insurance claim consulting, Accident insurance, Renter's insuranceGreat price

Mislabeled Productions -Google user

2 months ago

LeDonna was so kind and helpful! It is always so refreshing doing business with someone who is a good listener and cares about the customer.

Susan Sheets -Google user

2 months ago

I have been a customer for a while and I absolutely love the Shawn Smith team! Always helpful and friendly. LeDonna Moore is Fantastic!

Renter's insuranceReasonable price

Keba Hamilton -Google user

3 months ago

Mrs. LeDonna Moore was amazing she made sure that me and her was satisfied with my quote.. she is truly here to help people and I love it.. God sent and does her job well!!

Jesse Hall -Google user

3 months ago

Olivia was knowledgable and so kind. My dog had a very risky surgery today to remove cancer from her adrenal gland. Olivia texted me out of the blue to just say she hoped things went well and would be thinking about my dear, Sophie. ...Read More

Ed Biggers -Google user

a month ago

It was a pleasure to work with LeDonna. She answered and explained all of my questions. she worked extra hard to find the right policies that would fit our need.

Nathan Taylor -Google user

a month ago

Ms Kim - Helped me with every question I had. Resolved certain matters and informed me of future matters very courteous and promptly. Great asset!

Reasonable price

Linda McKinney -Google user

3 months ago

Such a kind and caring person. So knowledgeable and explained everything in a way I understood. So glad my auto insurance needs are now with Allstate. Linda McKinney

Carlos higareda -Google user

2 months ago

Ladonna was a wonderful agent! She helped me every step of the way and made it easy!

Joe Johnson -Google user

6 months ago

Ms. Tracy Hill It's one amazing person and a good asset to the Allstate company she has patience and she breaks it down and explaining it to you in detail what you need to do and don't do me being a law enforcement officer. Sometimes...Read More

Hanna Lowe -Google user

8 months ago

Grace is WONDERFUL to work with! She is knowledgeable and makes herself available to answer any questions you have regarding your policies. She is constantly reevaluating our policies making sure we have the best price for the best coverage. We have all of our vehicles,...Read More

Deon Snipes -Google user

2 months ago

She was such a great understanding person and done everything to help me as she looked out for my best interest!

Matt Hawn -Google user

a month ago

LeDonna was super helpful and very personable. She made the process very easy.

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Online appointments

Onsite services

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Shawn Smith: Allstate Insurance in Burlington

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Shawn Smith: Allstate Insurance Review Summary