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Scott Grates - State Farm Insurance Agent is an insurance agency in Utica, NY.

Scott Grates - State Farm Insurance Agent Review Summary

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(110 Reviews)
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Theresa Capponi
Theresa Capponi -Google user
Edited 2 months ago
During the Clarksmills Tornado a tree landed on my car and it was totaled. Carol contacted me almost everday to check on me and assist me through the process of getting my claim taken care of. I couldnt have done this with out all...Read More
Dominick Trotta
Dominick Trotta -Google user
a month ago
I reacted to an invitation in the mail for a free quote. For quite sometime I thought my premiums were high on auto and home insurance and decided to check out. It's worth the effort. Not only am I saving hundreds of dollars on auto,...Read More
Lorenzo Sibilia
Lorenzo Sibilia -Google user
3 months ago
Nicole was able to set me up with a new policy and canceled my plan with my current insurer in less than 30 minutes. I've been meaning to change my provider for years but never wanted to because I didn't want to deal with the...Read More
Justina Franco
Justina Franco -Google user
2 weeks ago
My agent Nicole is helpful, communicative and prompt. I would recommend to anyone looking to switch insurances. She made the process so simple. Thank you!
Vehicle insuranceReasonable price
Tom Monaghan
Tom Monaghan -Google user
4 months ago
Working with Nicole Demma at Scott Grates - State Farm Insurance was nothing short of a great experience. Nicole was professional, prompt with her responses and very friendly. I would highly recommend her for your next Insurance quote.
Kapri Coonrod
Kapri Coonrod -Google user
2 weeks ago
Nicole is amazing!! She always responds to me within minutes, and finishes my request so fast!
Jen Scholl
Jen Scholl -Google user
5 months ago
Nicole over at the Utica office has been nothing short of amazing helping with all my insurance needs! From my vehicle and home, to life and disability insurance I walked out of the office with more knowledge and felt secure knowing the things most...Read More
Kim Penner
Kim Penner -Google user
4 months ago
When I requested a quote from Nicole D, she was fast and efficient at providing that quote and within range. Would definitely consider working with Nicole in the future again if needed.
Belma Halkic
Belma Halkic -Google user
7 months ago
My husband and I recently met with Nicole, the office manager, for a review of our car and home policy. She was very professional and took the time to explain everything to us thoroughly. We truly appreciate her knowledge and assistance.
Christina Brendes
Christina Brendes -Google user
a month ago
Nicole was very knowledgeable about our personal item and life insurance. It was a pleasure working with her!
Service not listedGreat price
Jeffrey Albelo
Jeffrey Albelo -Google user
4 months ago
Nicole was extremely helpful. Made it quick and easy to set up my insurance in another state !
Margaret McCann
Margaret McCann -Google user
3 months ago
I have had insurance with this office for over 20 years. During that time, I have had a home broken into, a home and vehicles damaged by a violent storm, and some car accidents. They have had my back every time. Highly recommend!
Jack Daly
Jack Daly -Google user
4 months ago
Very knowledgeable staff. Nicole was a pleasure to work with. Made signing up a smooth and easy process. Thanks 👍 …
Christine St.Germaine
Christine St.Germaine -Google user
2 months ago
Bridgette Sanders is very helpful and quick to respond! I’ve been with State Farm for 40 years and have always had great service.
Tatiana Zipko
Tatiana Zipko -Google user
2 months ago
thank you so much to Carol for these kind support and quick help… your professionalism and warmth truly made a difference at a stressful situation…. I’m very grateful!
Tessa LaQuay
Tessa LaQuay -Google user
a year ago
Nicole went above and beyond to help with my insurance package. She was able to help my husband switch over to State Farm from another company, and she was able to break down all of our car and house payments to show monthly amounts and...Read More
Crystal Martinez
Crystal Martinez -Google user
a month ago
Office is great! They always go above and beyond to tailor my policies to my family’s needs & answer any questions.
Tristan S.
Tristan S. -Google user
a year ago
Nicole & Scott were fantastic throughout the process of transferring my current policies over from another agency, making it smooth and stress-free. Their friendly service & expansive knowledge guided me through adding a couple needed policies too. They were patient & non-pushy as they explained...Read More
Sarah Gillette
Sarah Gillette -Google user
a year ago
I worked closely with Nicole Demma to find the best policies for my home, auto, and my husband's auto insurance as well. With her due diligence we were able to save with multi-policy discounts (home and auto) and also multi-auto policy discounts. She was extremely...Read More
Tessa Wisnoski
Tessa Wisnoski -Google user
9 months ago
A deer ran into my car and my car was deemed a total loss. State Farm helped me so that I was able to purchase another car and reimbursed me for new car seats for my kids as well. Whenever I had a question, all...Read More
Samantha Seamon
Samantha Seamon -Google user
8 months ago
Marley at State Farm is incredible to work with! She made our insurance transition simple, and easy, and also saved us money! I highly recommend her and this company!
Dr. John Berezny
Dr. John Berezny -Google user
Edited 4 months ago
Nicole and her whole team are wonderful! Very knowledgeable and friendly. Great experience and she looked for ways to save me some money too!
Brittany Marsh
Brittany Marsh -Google user
10 months ago
Marley was absolutely excellent to work with at this agency. She was immediately helpful as soon as I walked into the office and made up for horrible experience with another local agency. I would recommend this office to everyone! They will …
Amanda Hance
Amanda Hance -Google user
a year ago
I’ve been with working with this office for the last few years and this is by far the best experience I’ve had with auto insurance. They are prompt and straight forward and make every process seem so easy. I’ve had to transfer the policy...Read More
Sharon Hawkins
Sharon Hawkins -Google user
a year ago
Last week, I called for roadside assistance. Marley was very helpful. I was surprised when I received a text from her today asking how I made out last week. I thought that was just awesome!!! You don't find custom service like that these …
Elizabeth Murphy
Elizabeth Murphy -Google user
a year ago
I spoke with Connor Larrison and he was amazing. He helped me get a policy right before a holiday weekend when I was overseas. He was so helpful when I was in a pinch and could not have been more kind or comforting. They also...Read More
Nicholas Delsalto
Nicholas Delsalto -Google user
a year ago
Always a pleasant experience doing business with this State Farm branch! Connor goes above and beyond to ensure all my needs are properly met and outlines my coverages in a way that’s easily understandable. Highly recommend to anyone looking for insurance in the area!
John F. Murphy
John F. Murphy -Google user
7 months ago
Bridgette Sanders was especially helpful for me today. Her customer service is excellent. She is a valuable asset to the team at State Farm.
Danielle Clausen
Danielle Clausen -Google user
a year ago
Nicole is fantastic! She is always looking out for our family and suggesting coverage options that would fit our needs. After receiving our most recent policy renewals, we had some questions on our coverages and pricing. She took the time …
Zaleena Ramdihal
Zaleena Ramdihal -Google user
Edited 4 months ago
Libby and the entire team was very efficient and professional. I highly recommend this office because of the effective communication and quality service. Looking forward to doing more business with you in the near future. Thank you again

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Accessibility

check icon Wheelchair accessible parking lot