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About

Royal Flush Septic Tank Pumping Company is a septic system service in Smiths Station, AL.

Royal Flush Septic Tank Pumping Company Review Summary

The summary was generated by AI, based on reviews.

Pros

Royal Flush Septic Tank Pumping Company is praised for their prompt and reliable service, with many customers appreciating their quick response times and ability to resolve septic tank issues efficiently. The company's technicians are also commended for their professionalism, courtesy, and willingness to explain the repair process to customers. Additionally, Royal Flush is known for their competitive pricing and flexibility in working with customers to find a solution that fits their budget.

Cons

Some customers have reported experiencing difficulties in getting a hold of the company's customer service team, citing long wait times or unreturned calls. A few reviewers have also mentioned that the company's pricing can be higher than other local septic tank pumping services, although the quality of service is generally considered to be worth the extra cost.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Facebook: 4.9/5

Better Business Bureau: A+

Angie's List: A

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Reviews & Ratings

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4.6
(51 Reviews)
5
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Chelsea Messer
Chelsea Messer -Google user
a year ago
I was home at the time they came out. Seem very rude even i understand we all have bad days so I’m not taking it to heart. Then knocks on my door says it’s gonna be extra $50 to dig up I was like ok...Read More
Thomas Layne
Thomas Layne -Google user
2 years ago
They did an excellent job, would highly recommend them
Cathy Schneider
Cathy Schneider -Google user
4 months ago
Called Monday schedule for Wednesday arrived on time. Mr. Michael was super professional and informative. The price was the best in town. Definitely will use them again and refer my friends and family.
duell collins
duell collins -Google user
2 months ago
Decent people who do great service. Need a tank pumped contact Royal Flush.
RoyalWill1
RoyalWill1 -Google user
a year ago
Great Service!! We had an 8:00 appt. We received a call stating they were on their way. They arrived on time and were very professional. The job was completed in a professional and timely manner. If/when we have our tank serviced again we will definitely...Read More
Dylan Munnerlyn
Dylan Munnerlyn -Google user
a year ago
2nd time customer. They are on time type of people which is always appreciated. Serviced our system pretty quick and packed everything back down. The most reasonable prices out there with quality work. 10/10 Good folks
Judy Davis
Judy Davis -Google user
5 months ago
Great service and friendly folks! I would definitely recommend Royal Flush!
Diane Stemen
Diane Stemen -Google user
8 months ago
I called Royal Flush to clean out our septic and they did a wonderful job. They were very friendly and professional. I would recommend them to everyone.
Amber Harbert
Amber Harbert -Google user
2 years ago
This company has been truly great to us. Due to some drain field issues, we were having to call them out pretty often. Not only are they always prompt, efficient, and reasonably priced, but I've called twice for advice on problems they couldn't...Read More
Andy Brett
Andy Brett -Google user
2 years ago
April did an amazing job of explaining the inspection process and answering any questions that I had. The peace of mind that comes from this type of certainty is priceless. Service was highly professional. Communication was very thorough throughout our entire interaction. Returned calls very...Read More
Bumble Bee
Bumble Bee -Google user
2 years ago
These guys were friendly and they did an exceptional job and took time to explain what the problem was. I felt so relieved to know that when they were done, my problem was solved. If ever needed, I’m calling them again and I recommend...Read More
Michael Gilbert
Michael Gilbert -Google user
a year ago
This company you can rely on. Called and they kindly added us to the daily schedule. Mike doesn't any $#!+ behind, (pun intended). This is the only company that we have called on over the 17 years we have been here! Grade A $#!+ crew.
John Carter
John Carter -Google user
a year ago
We moved in several years ago (2018 to be exact) and were told our system had been cleaned - like other things with this home, it had not been done properly. Royal Flush came early in the morning, cleaned it properly and thoroughly, and …...Read More
Drew Malinowski
Drew Malinowski -Google user
a year ago
First off, my wife and I had the total nightmare of our septic system suddenly failing and we were not able to take a shower, flush the toilet, do laundry, or dishes. Furthermore, we had no idea where our septic tank was. … More
Paul Tommey
Paul Tommey -Google user
3 years ago
Septic tank inspection: I had a great experience using Royal Flush for a pre-close septic tank inspection. They were professional, on time, and did not leave until the job was done. They provided feedback on the project throughout and we feel great for the new...Read More
Linda Fleitas
Linda Fleitas -Google user
3 years ago
We have used this service four times now since we relocated to this area. The office Personnel is always efficient and friendly. The technician is extremely capable, accommodating and professional. I would recommend this service to anyone who has issues with their home septic tank...Read More
Toni Gilliam
Toni Gilliam -Google user
a year ago
They came and did a job on my septic tank, I was very happy with their work, today when I needed service by a plumber, their referral did the job the same day and I would use him again. Thanks again to the people at Royal...Read More
Greg Cooksley
Greg Cooksley -Google user
3 years ago
Had a scheduled Septic tank service for between 11am-4pm. Called early to reschedule due to a death next door. Spoke with Donna?. She said no problem. At approximately 5:45 the same day, the "technician" pulls into our driveway. Too say the … More
Pamela Grant
Pamela Grant -Google user
a year ago
Love them! They went above and beyond to get the job done! 100% satisfaction!
Patrick McLaughlin
Patrick McLaughlin -Google user
5 years ago
Very affordable, customer friendly, and knowledgeable! Came from Phenix City all the way to Upatoi and charged normal price! Most excellent experience and service. Thank you
John Carter
John Carter -Google user
a year ago
We moved in several years ago (2018 to be exact) and were told our system had been cleaned - like other things with this home, it had not been done properly. Royal Flush came early in the morning, cleaned it properly and thoroughly, and left...Read More
Drew Malinowski
Drew Malinowski -Google user
a year ago
First off, my wife and I had the total nightmare of our septic system suddenly failing and we were not able to take a shower, flush the toilet, do laundry, or dishes. Furthermore, we had no idea where our septic tank was. They were able...Read More
Paul Tommey
Paul Tommey -Google user
3 years ago
Septic tank inspection: I had a great experience using Royal Flush for a pre-close septic tank inspection. They were professional, on time, and did not leave until the job was done. They provided feedback on the project throughout and we feel great for the new...Read More
Toni Gilliam
Toni Gilliam -Google user
a year ago
They came and did a job on my septic tank, I was very happy with their work, today when I needed service by a plumber, their referral did the job the same day and I would use him again. Thanks again to the people at Royal...Read More
Greg Cooksley
Greg Cooksley -Google user
3 years ago
Had a scheduled Septic tank service for between 11am-4pm. Called early to reschedule due to a death next door. Spoke with Donna?. She said no problem. At approximately 5:45 the same day, the "technician" pulls into our driveway. Too say the least, my wife was...Read More

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