I woke up this morning, ready to hop in the shower and get ready to start my day, only to discover I had no hot water. I called Roto-Rooter and they dispatched my new friend Patrick H. aka the “Transporter” (he really does look like...
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I woke up this morning, ready to hop in the shower and get ready to start my day, only to discover I had no hot water. I called Roto-Rooter and they dispatched my new friend Patrick H. aka the “Transporter” (he really does look like Jason Statham) He was so polite and didn’t try to sell me on buying a new water heater but after showing me EVERYTHING the HD installers did incorrectly and what my options were, I made the decision to get a new one, knowing it would be done but a professional. He left to pick up a new water heater, returned and did his thing. I’m so impressed with his professionalism and integrity, I have him on speed dial. I live in an HOA so I’m blasting him out to every homeowner for future reference. To RR management, you have a great team member representing you and I hope you give him the recognition he deserves!