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About

Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services is a leak detection plumbers in Kokomo, IN.

Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services Review Summary

The summary was generated by AI, based on reviews.

Pros

Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services is a reliable and efficient plumbing service provider. Many customers appreciate their prompt response to emergency calls, friendly and knowledgeable technicians, and thorough explanations of the work to be done. The company's wide range of services, including drain cleaning, septic tank maintenance, and water damage restoration, makes them a one-stop-shop for all plumbing needs. Additionally, customers praise their transparent pricing and willingness to work with customers to find affordable solutions.

Cons

Some customers have reported higher prices compared to other plumbing services in the area. A few reviewers have also mentioned that the company's customer service can be inconsistent, with some representatives being more helpful than others. Furthermore, some customers have experienced delays in scheduling appointments or receiving callbacks, which can be frustrating in emergency situations.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

Angie's List: 4.5/5

HomeAdvisor: 4.5/5

BBB: A+

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Reviews & Ratings

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4.8
(1311 Reviews)
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Janiece Bowers
Janiece Bowers -Google user
2 months ago
They were very nice and efficient ,They gave me a good deal which I reallyvappreciated, Did a great job and had my sewer unclogged quickly, I would higy recommend them and wod hope to get Xavier again if I ever need their service again
Kathy Kuhn
Kathy Kuhn -Google user
a week ago
The guys kept me informed of everything they were doing. They also explained and showed me the issues they found that needed attention or further repairs. I appreciated the concern and care they took to not tear up my yard especially since we...Read More
J Schantz
J Schantz -Google user
2 weeks ago
Garrison provided the best service we've had on our property since we've lived at this location. He completed the job in a timely manner without unnecessarily escalating the level of service, keeping the cost to us low. We will 100% call again and recommend to...Read More
Susan Thompson
Susan Thompson -Google user
3 months ago
The Crew were great guys. They worked very hard out in the bitter cold and snow. They wouldn't stop until the job was done. I tried several times to get them to come in and warm up, but they wouldn't, .they just kept working...Read More
Stacey Feazel
Stacey Feazel -Google user
3 months ago
Just had an excellent experience with Parker from Rotor Rooter! He came out to assess the issue we were having and quickly determined the root of the problem. Parker gave us a clear and fair quote on the spot and scheduled the repair for the...Read More
Fredrick Wies-Smith (TheProjectGuy04)
Fredrick Wies-Smith (TheProjectGuy04) -Google user
3 months ago
They did a very good job at getting the plumbing done at the house and got the clog cleared up. They even notified us about what's going on with our pipes. They did 100 times better than Summers. They even got there on time like...Read More
Jra Da
Jra Da -Google user
a week ago
i had a sewer back up in my basement and Steven, with Roto Rooter, cleared the sewer drains. He did a great job, was nice, and took care of the clog in an efficient and timely manner. Thank you Steven!!!
Jennifer Rohrer
Jennifer Rohrer -Google user
3 months ago
The service technician responded quickly to my call but did not fully communicate what services they were actually agreeing to provide and what portion of the service I was promised was being provided as a courtesy. Ultimately, I had to contract an electrician to finish...Read More
Misty Johnston
Misty Johnston -Google user
a week ago
Garrison did a great job. He was very friendly and helpful. He got our issue resolved in a very timely manner.
mia o’brien
mia o’brien -Google user
2 months ago
we didn’t have a great experience with roto rooter unfortunately! they came to clear our drain, and the plumber poked a hole in our pipe and caused a leak downstairs that led to water damages and them drilling at least 4 holes in the walls...Read More

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