After >20 years living in the Decatur neighborhood, I finally feel that we found the right partner for our insurance needs with Rob.
After going through a couple of insurance companies over the years and some agents that would not return my calls on time plus...
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After >20 years living in the Decatur neighborhood, I finally feel that we found the right partner for our insurance needs with Rob.
After going through a couple of insurance companies over the years and some agents that would not return my calls on time plus the latest insurance rate hikes all around, I decided to try something different this time around. I called Rob and he was very straightforward with his answers and DID NOT promise off-the-bat that he could produce a lower rate. He did, however, point out many saving potentials with my current plans and some innovative ways to achieve savings. He reviewed my coverage with the previous company and provided a detailed list of what he needed to produce a reliable estimate. I really appreciated his well-organized approach!
With all the savings and innovations including the AllState App to monitor our driving, we were able to save significantly on both auto and home insurance payments. Yeah - the app IS intrusive as big brother is watching where I go BUT I have taken some tips from the app and hopefully made some positive changes that improve the safety of my family members who all have the app (to get the savings!) - so it's not all bad. Thanks to Rob's help, we were able to beat the additional bite out of our monthly budgets due to higher insurance rates with State Farm, our previous supplier.
More importantly, Rob's help did not stop at the first sale. Any time I have the smallest query, he is quick to respond with a detailed answer that does not require follow-up questions! I feel that he is always looking our for his customers and trying to find ways to reduce insurance costs. Way to go, Rob!!
I highly recommend this agency if you want an honest and a responsive broker that looks out for you and your framily. I can't gaurantee you lower rates (I am sure neither will Rob) but you will get good responsive service.