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Richard Pagano - State Farm Insurance Agent in Antioch

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Richard Pagano - State Farm Insurance Agent is an insurance agency in Antioch, CA.

Richard Pagano - State Farm Insurance Agent Review Summary

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(179 Reviews)

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Mimi N. -Google user

4 weeks ago

I’ve had a very positive experience with State Farm. The customer service team has always been responsive, professional, and genuinely helpful whenever I had questions or needed assistance. They’ve made managing my policy simple and stress-free, and I’ve felt confident knowing I was in good...Read More

Property insurance, Vehicle insurance

Melissa c -Google user

3 months ago

Went into agent Pagano's office as a walk-in not a client of his. He assisted me with courtesy and a willingness to help. Got me taken care of and out the door quickly and with ease. I would highly recommend Richard Pagano and his team...Read More

S Gut -Google user

4 months ago

My agent Richard Pagano at Statefarm in Antioch, CA is probably the best insurance agent I have had in the 40+ years I've had insurance. Him and his office always answers and explains my policies and changes needed They care about their clients and are Pros. I would...Read More

Mojo agogo -Google user

6 months ago

I've been a customer here for 40+ years. I have multiple vehicles and my home insured through here. I often see ad's pop up online stating my insurance could be lower, because insurance companies don't want you to know about possible discounts. I checked my...Read More

Anjuli Hira -Google user

3 months ago

Richard and his team have been amazing! We are so thankful for all of the continued help we receive from him navigating insurance coverage.

Patricia Thompson -Google user

7 months ago

Richard Pagano and his team are very professional I've been with them for years. They are super awesome. They are so considerate to call and remind me about my payments and are always willing to come up with the best options for me financially. ...Read More

Wendell Joyner -Google user

a year ago

I've been a State Farm customer for over 10 years. Richard's office has always responded quickly to any insurance needs and changes I've had over the years. In addition, the time he takes to explain other offerings from State Farm as been immensely helpful as...Read More

Tybias Deo -Google user

5 months ago

Always able to help me, easygoing processes, my family has been with them forever and we have never felt overcharged or treated unfairly.

Vi Nguyen -Google user

3 months ago

Always takes great care of my account and is available when I schedule an appointment to meet with him to go over my policy!

David Martinez -Google user

a year ago

To begin with, they have excellent communication skills. Always return calls and inquiries, and if they don't, they'll give you a call right away! Speaking Spanish, Mary and Marielena are a great help to my non-English speaking mother. Additionally, Richard is always willing to respond...Read More

Jenn Wolffe -Google user

9 months ago

Richard was very friendly & extremely helpful. Even though he knew he wasn't going to get my business, he still did what he could to get me to the right people & was very caring, professional & understanding. Highly recommend!

Sedar Juarez -Google user

2 years ago

I love working with Richard! And I’ve worked with many insurance agents before but he’s so different. He actually cares about his clients and listens to understand their needs. Richard will sit down with you and go over the policy line by …

jtluns9 -Google user

2 weeks ago

Very helpful, gets me in contact with whatever department I need right away

Val Tompkins -Google user

2 years ago

Richard has been Awesome. If you believe that your insurance is only as good as your agent then Richard is your guy. He is genuine and understanding of your wants and your needs and I feel really takes the time to put together the best...Read More

Jay G -Google user

a year ago

Richard P. and staff are the best and always available when I call or email. I have been with the company for over 3 years and the customer service has not changed. Top notch for car insurance and renter's insurance. Statefarm is a good company...Read More

Carlos Grajeda -Google user

2 years ago

Richard Pagano has been my State Farm agent for many years now. My family has had their policies with him forever as well. The team is knowledgeable and consistent to follow up if I miss something on my end. I’m very happy with the service...Read More

Ingrid Broers -Google user

a month ago

Awesome people work there. Nice service love Mary.

Cheryl Palacios -Google user

a year ago

Richard was great! He took his time and answered all my questions regarding an umbrella policy and made sure I understood everything. I would highly recommend him!

Ksenya Rabover -Google user

3 years ago

I called Richard while I was at the car dealership and he handled my insurance information as fast as lightening. I felt like a celebrity with the service he provided. His positive attitude and get it done work ethic is unmatched. I’m so …

Elizabeth Frye -Google user

2 years ago

Richard is so helpful. If you are looking for a knowledgeable agent who actually works vs just has their name on the door then look no further. He works in the office regularly and also responds quickly to emails. In addition, the small …

Features

Service options

Online appointments

Onsite services

Language assistance

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Gender-neutral restroom

Crowd

LGBTQ+ friendly

Transgender safespace

Other

LGBTQ+ friendly

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Richard Pagano - State Farm Insurance Agent Review Summary