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Rich Royalty Jr - State Farm Insurance Agent is an auto insurance agency in Evansville, IN.

Rich Royalty Jr - State Farm Insurance Agent Review Summary

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4.9
(120 Reviews)
5
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1
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Sherry Griffey
Sherry Griffey -Google user
4 months ago
Very welcoming , friendly and professional . Great in providing information and options on life , auto , home and disability insurance . Very patient and Great at explaining your options . Felt completely taken care of . Highly recommend this office and the Royalty...Read More
Francis M
Francis M -Google user
10 months ago
I’m a new customer bundling home and auto insurance, but so far the service has been great. He even called me personally when he found out from my loan officer that there was certain coverage I didn’t want and made sure everything was how I...Read More
Polly Badass
Polly Badass -Google user
a year ago
Beth was super helpful in getting my insurance switched for my old vehicle to my new vehicle. The new cards came in an email within minutes. Great experience.
Tony Przeszlo
Tony Przeszlo -Google user
11 months ago
Mason is 100% awesome got the best prices for the best coverage was extremely helpful, waked me through every step of the way and is down to earth and real wouldn't go to anyone else for auto and home insurance simply the best
S McD
S McD -Google user
2 years ago
The staff at Rich’s office, Mason, Beth, Jessica and others, are very friendly and they know who you are. They are knowledgeable and good at what they do. If a matter requires a callback, they get back to you quickly. Rich has been my agent...Read More
James Orsburn
James Orsburn -Google user
10 months ago
Jacob was very helpful with my insurance needs. I am transitioning to a new home and he helped with the coverage I needed in the interim.
Kim Montgomery
Kim Montgomery -Google user
9 months ago
Great insurance agent!! Rich and his staff are always extremely friendly and are always happy to help with any questions or issues I have!
Dylan Greeney
Dylan Greeney -Google user
2 years ago
I moved to Evansville around a year and half ago. I became a customer just prior to the move down here. They have helped me with any of my insurance questions and concerns. One of the best things is they have been easily accessible via...Read More
Shawn Smith
Shawn Smith -Google user
2 years ago
Great prices and even better service. I swapped from Geico/Liberty Mutual because of a poor experience with a claim. Rich's team provides a much better customer service experience, and I feel like I'm not just an account. We even saved some money. Jessica was quick...Read More
kathy scott
kathy scott -Google user
4 years ago
We have been customers of State Farm over 30 years. We are bombarded constantly by advertisers asking for our business like most do these days. However, when you find that a company actually cares about your needs, gives you fair pricing, is always available to...Read More
Responsiveness, Quality, Professionalism, Value
Kathy White
Kathy White -Google user
a year ago
I had a very good experience with Rich Royalty Jr -State Farm Insurance they helped me all they could I have always had good experience with State Farm and I want to say thanks to Jacob for everything!
William Grayson
William Grayson -Google user
11 months ago
Jacob, the guy I worked with was incredibly helpful and made everything easy going and smooth and also explained how to do the techy stuff on my phone because I'm not technology smart haha, highly recommend
Krista Hollingsworth
Krista Hollingsworth -Google user
3 years ago
This office is amazing! I have been working on getting my son on my car insurance and Beth has been so kind, helpful, and informative. She has always gotten back with me quickly when I have had questions. Thanks a million, Beth!
Grant Waldroup
Grant Waldroup -Google user
4 years ago
Rich Royalty and his office, Beth, Kim & Mason, have always treated me like family and very responsive to any questions or needs I may have. They not only offer exceptional customer service, but their rates are very affordable and I know …
Tanya Siekman
Tanya Siekman -Google user
4 years ago
We have been working with Beth after being switched by State Farm. We could not be happier. She has literally made the transition so smooth and easy. On top of that, we have brand new triplet drivers and she has gone way...Read More
Jana Lee Mitchell
Jana Lee Mitchell -Google user
4 years ago
Very customer service oriented and also very friendly! Best rates around and I checked more than a few! Always very prompt in returning my phone calls and answering questions! Beth is …
Murphy Hall
Murphy Hall -Google user
a year ago
Everyone is very helpful and always willing to talk! Beth has made our experience so easy and is a delight to work with!
Rachel Koester
Rachel Koester -Google user
4 years ago
Rich Royalty State Farm has been fabulous to work with! Kim helped us get all set up when we got married. She made the process super easy to get everything transferred and active! Additionally, the rates were the best we have seen! Highly recommend!
Amy Marshall
Amy Marshall -Google user
10 months ago
I’ve been with Beth & Jessica for a combination of over 20 years. They take care of their customers like family!
McKenzie Greenwood
McKenzie Greenwood -Google user
4 years ago
Love working with the team from Rich Royalty’s office. They’re professional, friendly, helpful, and I never feel like they’re trying to get me to buy more than what I need. They truly care about their customers, and you always talk to someone when you call!...Read More

Features

Service options

check icon Online appointments
check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating