I came home from an extremely long day well after midnight to find a major puddle in my basement. After a few hours of pulling out water I realized the problem was a blown sump pump. I called Rehm at around 4 AM on a...
Read More
I came home from an extremely long day well after midnight to find a major puddle in my basement. After a few hours of pulling out water I realized the problem was a blown sump pump. I called Rehm at around 4 AM on a Sunday and Eddie was out within an hour. He was excellent. He identified and fixed the problem very quickly and professionally. He was very clear on everything he was going to do, the reason he was doing it, and the costs associated with what needed to be done.
The job was not cheap, but the price was very fair especially considering the quick, professional response and excellent service. I could not be happier with the service I received, and will not hesitate to call Rehm for any of my plumbing or HVAC needs in the future.
Truth be told, Rehm was the third plumber I contacted that night. One that advertised 24 hour service only had an answering machine, and 12 hours later, I have yet to receive a call back. Another only said they would be out sometime "that day" with no time frame at all. Eddie was there in an HOUR. At 4 AM on a Saturday night/Sunday morning! Because of him, I was able to save all of my music equipment and electronics that would have been destroyed if I were still waiting on a plumber. I can't thank him enough.