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About

R & R Septic & Sewer Services is a septic system service in Shorewood, IL.

R & R Septic & Sewer Services Review Summary

The summary was generated by AI, based on reviews.

Pros

R & R Septic & Sewer Services has received praise for their prompt and reliable service, with many customers appreciating their quick response times and efficient work. The company's technicians are also commended for their professionalism, courtesy, and ability to explain complex issues in a clear and concise manner. Additionally, R & R Septic & Sewer Services is known for their competitive pricing and willingness to work with customers to find a solution that fits their budget.

Cons

Some customers have reported issues with the company's communication, citing difficulties in getting in touch with the office staff or receiving updates on their service schedule. A few reviewers have also mentioned that the company's equipment can be noisy and disruptive, causing inconvenience to those in the surrounding area.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Angie's List: 4.7/5

Better Business Bureau: 4.9/5

Facebook: 4.6/5

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Reviews & Ratings

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4.1
(95 Reviews)
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Kelsey Noyes
Kelsey Noyes -Google user
4 days ago
I do not recommend R & R Septic and Sewer Services. Their communication and professionalism is poor. I called them for the first time about 3 weeks ago after my basement had flooded due to a clogged sewer line. They were able to come out...Read More
Angela Reilly
Angela Reilly -Google user
4 months ago
Great experience with R & R. Ron came out and taught me all about our septic system, answered my questions, and recommended top notch local companies that could help us with our issue. He could not have been kinder or more helpful. I highly recommend...Read More
Mike Cieniawski
Mike Cieniawski -Google user
a month ago
Making an appointment was easy and pricing was great. They called when they were in their way out. My first home with a septic system. The guys were friendly and answered questions. Thanks R&R
patrick Bennington
patrick Bennington -Google user
3 months ago
Great company to work with. Left the worksite clean. Highly recommend
DC
DC -Google user
6 months ago
Easy to book and fast. The technician called before heading over and took care of what I needed done for a great price!
JOSEPH MUELLER
JOSEPH MUELLER -Google user
a year ago
These people are the best. I had an emergency job and started calling several places on a list. They got someone to my house to remedy the problem the same day. They were working in my yard in the dark until 6:30 pm and charged...Read More
Brian Valle
Brian Valle -Google user
10 months ago
I had this company service my property April 16th. One month later my septic tank is full and we brought a plumbing company thinking that the issue is the plumbing lines. It turns out the septic tank is full, I spoke to an employee of...Read More
Tanya Detllinger
Tanya Detllinger -Google user
2 years ago
We had our septic tank pumped out. We were unsure of where the tank was at & though for sure it was going to be a major problem. It did take some time to locate the lid. But all in all it was a great...Read More
michael dunn
michael dunn -Google user
2 years ago
Wow! Awesome! What other words worthy of praise can I use for this company and the four employees that came out to service my septic system? I only know the name of one-Peter-but he along with his three partners turned a routine service...Read More
T R
T R -Google user
3 years ago
Perfect!!!! Called and they came out the next day, told me what was wrong, did a very minor repair then showed me how to fix, used camera on drain around house when another plumber told me pipe was cracked and needed repair when it...Read More
Jeff W
Jeff W -Google user
2 years ago
Ron and his crew are the best. I have a few investment properties and R&R has always done me right!! Matter a fact on one property another local business tried to charge me a ridiculous amount . R&R fixed it and was correct in the...Read More
Eric Konior
Eric Konior -Google user
a year ago
This my second time having them come out they did a fantastic job they were easy to work with went super smooth.
Thomas Kemp
Thomas Kemp -Google user
2 years ago
Pete and team were unbelievably prompt, professional, capable and polite. R&R was the second plumber we'd had out in as many days to try and open up our clogged sewer line. Not only did they open it up quickly but they were affordable and …...Read More
Kat May
Kat May -Google user
4 years ago
I don’t know if they’re under new management, but it’s definitely not the same company it used to be. … More
Joanna D
Joanna D -Google user
5 years ago
Thank you to R&R for the phenomenal job they did! A big thank you to Carolina for being thorough, answering our emails, addressing … More
rich bozich
rich bozich -Google user
2 years ago
When i called the girl that took my info was very nice said they could fit us in today to get septic tank pumped. The guys called me when they were on their way they showed up got right to work Guys Tim and Petey...Read More
Jeff Wahl
Jeff Wahl -Google user
10 years ago
Excellent after almost getting ripped off for $1500.00 more from another local company. I called R&R forgetting that they also do repairs not just pump out service. I spoke to Ron at R&R and told him what was my problem in accordance to … More
Jim V
Jim V -Google user
5 years ago
We had R&R Septic come out to address our water issues in our backyard. They came out and ran a camera through the line, but we have yet to get a proposal/estimate to fix the issue. We have called the office numerous times...Read More
Katie Thurston
Katie Thurston -Google user
4 years ago
Fast service, informative and VERY reasonable in pricing. The gentlemen who came to my service my septic tank were very nice. They explained what is best for my tank, how often to service it and were very fast. Will definitely be using again!
Tyler Libersher
Tyler Libersher -Google user
3 years ago
Very annoying to deal with. Unorganized, no communication. Billed be without ever communicating and office had no idea what they did and had no idea what I originally asked to be done. Sounds crazy but they act like I’m inconveniencing … More
Jeff W
Jeff W -Google user
2 years ago
Ron and his crew are the best. I have a few investment properties and R&R has always done me right!! Matter a fact on one property another local business tried to charge me a ridiculous amount . R&R fixed it and was correct in the...Read More
Thomas Kemp
Thomas Kemp -Google user
2 years ago
Pete and team were unbelievably prompt, professional, capable and polite. R&R was the second plumber we'd had out in as many days to try and open up our clogged sewer line. Not only did they open it up quickly but they were affordable and warrantied...Read More
Kat May
Kat May -Google user
4 years ago
I don’t know if they’re under new management, but it’s definitely not the same company it used to be. We’ve been customers of R&R for over 20 years. A few years ago we had septic draining issues. They came out and fixed the problem.... temporarily as...Read More
Joanna D
Joanna D -Google user
5 years ago
Thank you to R&R for the phenomenal job they did! A big thank you to Carolina for being thorough, answering our emails, addressing our concerns and phone calls. Thank you to to owner for taking his time to educate me on septic systems. R&R was up front...Read More
Jeff Wahl
Jeff Wahl -Google user
10 years ago
Excellent after almost getting ripped off for $1500.00 more from another local company. I called R&R forgetting that they also do repairs not just pump out service. I spoke to Ron at R&R and told him what was my problem in accordance to what I...Read More
Jim V
Jim V -Google user
5 years ago
We had R&R Septic come out to address our water issues in our backyard. They came out and ran a camera through the line, but we have yet to get a proposal/estimate to fix the issue. We have called the office numerous times...Read More
Tyler Libersher
Tyler Libersher -Google user
3 years ago
Very annoying to deal with. Unorganized, no communication. Billed be without ever communicating and office had no idea what they did and had no idea what I originally asked to be done. Sounds crazy but they act like I’m inconveniencing their day by calling to...Read More

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