What types of insurance claims do you handle?

We handle a wide range of insurance claims, including auto, home, and business claims.

How do I file a claim with Progressive Insurance?

You can file a claim online, by phone, or in person at our office located at 6475 Technology Ave Ste H.

What information do I need to provide when filing a claim?

Please have your policy number, details of the incident, and any supporting documentation ready when filing a claim.

How long does the claims process typically take?

The claims process can vary in length depending on the complexity of the claim, but our team will work diligently to resolve your claim as quickly as possible.

Can I get an update on the status of my claim?

Yes, you can contact our office at any time to request an update on the status of your claim.

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Progressive Insurance - Claims Office in Kalamazoo

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3.2 (63)

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Progressive Insurance - Claims Office is an insurance agency in Kalamazoo, MI.

Progressive Insurance - Claims Office Review Summary

The summary was generated by AI, based on reviews.

Progressive Insurance - Claims Office receives mixed reviews for their claims processing and customer service, with some customers praising their efficient handling of claims, while others express frustration with delays and poor communication.

Review Rating Chart

Google: 3.5/5

Yelp: 3/5

BBB: 4.5/5

Trustpilot: 4/5

Sitejabber: 4.5/5

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Reviews & Ratings

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3.2

(63 Reviews)

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Erika Larsen -Google user

2 years ago

My car was totaled on Sunday. I had a rental car by Monday. Albert Chatman handled everything for me and made sure he answered all of my questions in-depth (and I had a lot of questions). He was patient with me and made sure he...Read More

Michele Woodward -Google user

a year ago

The building is in a very easy to find location off a main road. I went in to sign over my title after a total loss & the process couldn’t have been more simple. The front desk is where the entire encounter takes place (I...Read More

Kee Shona -Google user

6 years ago

I love Progressive! I had an accident on a Saturday. Reported it early evening on Monday. They had a rental to me Tuesday morning (because they were already closing when we called on Monday), picked the car up on Wednesday, totaled it out the same...Read More