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Progressive Insurance - Claims Office is an insurance agency in Corpus Christi, TX.

Progressive Insurance - Claims Office Review Summary

The summary was generated by AI, based on reviews.

Progressive Insurance - Claims Office has a solid reputation for handling claims efficiently and providing fair settlements. Customers praise the staff's professionalism and prompt responses to inquiries. While some reviewers experienced issues with the claims process, overall, the office receives positive feedback for its customer service.

Review Rating Chart

Google: 4.2/5

Yelp: 4.1/5

BBB: A+

Facebook: 4.5/5

Trustpilot: 4.3/5

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Reviews & Ratings

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3.3
(26 Reviews)
5
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Jadon Taylor
Jadon Taylor -Google user
7 months ago
I purchased a new vehicle tofay and had received a quote from progressive for 170 a month a day or so ago. When I went to pay they wouldn't let me due to inclimate weather. They asked me to call and thats when they informed...Read More
ashley arevalos
ashley arevalos -Google user
8 months ago
Even though I explain my Situation they still didn’t care to resolve the situation instead made it worst I wouldn’t want anyone to go threw with what I had to deal with the staff wasn’t even helpful with this problem even though I don’t have...Read More
Ashley Gonzalez
Ashley Gonzalez -Google user
a year ago
Terrible customer service. After 2 months of payments they canceled my fiancés policy (via email) because they claimed to have sent mail we never received. The mail stated we had 60 days to call and approve the address which we had already done when we...Read More
Chelsea
Chelsea -Google user
6 months ago
DO NOT DO BUSINESS WITH THESE CROOKS. THEY WILL STEAL YOUR MONEY. AS A SMALL BUSINESS OWNER, I BEG YOU TO GO SOMEWHERE ELSE.
Bobby Gunter
Bobby Gunter -Google user
2 years ago
I've been a customer since 2018, and hit something on the freeway on May 4,2022. It's now June 6,2022 and still don't have my car, because Progressive didn't get my adjuster out to finish my claim until 6/2/2022. The adjuster and claim agents don't...Read More
William Garza
William Garza -Google user
2 years ago
Thank you Ms. Kristin Mata for always being commutative during the process that started on 04/11/2022 . Ms. Mata , is a professional with knowledge , understanding and patience . The process came to an end after 34 days . I'd definitely would recommend Progressive...Read More
Isaias Villarreal
Isaias Villarreal -Google user
a year ago
Jerrone with progressive is wildly unprofessional and even hung up on me only to call a little later to literally argue some more! I have had it with progressive!!!
Lori Stead
Lori Stead -Google user
a year ago
Robert Valdez was super helpful in figuring out some interesting situations. Thank you for all your help!
Lamar Salinas-Ayala
Lamar Salinas-Ayala -Google user
2 years ago
I love Progressive especially the MB location!! Thank you, Gary and Victoria!! Your 👌 awesome! …
Leticia Dickman
Leticia Dickman -Google user
2 years ago
Took care of my accident quickly, I didn't have to wait long for my settlement.

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot