Progressive Insurance - Claims Office is an insurance agency in Lexington, KY.
This Progressive Insurance - Claims Office has received praise for its efficient claims processing, with many customers reporting quick and fair settlements. The staff is often described as friendly, helpful, and knowledgeable, making the claims process less stressful for policyholders. Additionally, the office is conveniently located and has a clean and welcoming atmosphere.
Some customers have reported difficulties in getting in touch with the claims office, citing long wait times and unreturned calls. A few reviewers have also expressed frustration with the claims process, feeling that it was overly complicated or that their claims were not handled fairly. Furthermore, some policyholders have reported issues with communication, feeling that they were not kept informed about the status of their claims.
Yelp: 3.5/5
Google Reviews: 4.1/5
Better Business Bureau (BBB): A+
Trustpilot: 4.5/5
Consumer Reports: 4.3/5
Wheelchair accessible entrance
Wheelchair accessible parking lot