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Progressive Insurance - Claims Office is an insurance agency in Savannah, GA.

Progressive Insurance - Claims Office Review Summary

The summary is generated by AI, based on reviews.

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Juju moss
Juju moss -Google user
2 months ago
Worst experience of my life. Next time will go through my geico and pay the deductible to get treated right. Insurance adjuster repeatedly gave me, the mechanics the tow people false information and treated me like my accident meant nothing. Totaled my car stranded...Read More
Hazel
Hazel -Google user
4 months ago
I had an accident and my car (I had about 18 months) & (still owned 3 years) was totaled. They were quick to help me pay-off my car and cover the car I decided to purchase. They were very Professional. They were understanding of my...Read More
Trish Elliott
Trish Elliott -Google user
2 months ago
I cannot say enough wonderful things about Rashida Brown with Progressive! She truly went above and beyond to assist me during what was an incredibly stressful and anxiety-filled process. From the very beginning, her kindness, patience, and professionalism stood out, and she worked tirelessly to...Read More
Megan Brown
Megan Brown -Google user
4 months ago
im doing a 1 star because what's the point of having rental coverage if you dont cover it when I need it? not everyone needs a rental just because of an accident. sometimes you need one because it takes 3 weeks to get a new...Read More
Stephon Gould
Stephon Gould -Google user
3 weeks ago
They take lunch and no one is present for individuals who come during their lunch break. Also they returned and unlocked the door and didn't speak with the five people waiting in the lobby. I checked the door several times and after an hour of...Read More
Dallas Ridley
Dallas Ridley -Google user
5 months ago
Straight wack. Be careful with the snapshot. It increased my bill from 155 to 222. I'm not happy with this. They tried saying I was already discounted for the snapshot . That's a lie cause I paid 155 before I even tried it out in...Read More
Kristi Fultz-Butts
Kristi Fultz-Butts -Google user
8 months ago
The claims supervisor Maya Fitts (sp) is utterly unprofessional, defensive, and apathetic! As an executive myself, I suggest removing her from dealing with the public and managing others in any capacity. I'm filing a complaint with the state insurance commissioner's office resulting from my interaction...Read More
Steve Leroux
Steve Leroux -Google user
a year ago
We got Progressive insurance for my mother in law. They set us up. Because we were honest about the fact that we were garaging her vehicle at our house and she was living in a nursing home, they let us know that was unacceptable...Read More
Ken Catalano
Ken Catalano -Google user
6 months ago
My family and I pay additional to have roadside service. We were stranded on the road for more than 5 hours and Progressive was of no help and didn’t care that we sat on the side of the road with a family and dog in...Read More
Kevin McLemore
Kevin McLemore -Google user
2 months ago
Keep looking, they aren't worth it. They don't pay their claims, they raise premiums, and don't pay out reimbursements for a minor incidents. We are currently looking to drop them.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot