What types of insurance claims do you handle?

We handle a variety of insurance claims, including auto, home, and personal liability claims.

How do I report a claim?

You can report a claim by calling us, submitting a claim online, or visiting our office at 200 Centreport Dr Ste 100.

What information do I need to provide when filing a claim?

Please have your policy number, details of the incident, and any supporting documentation ready when filing a claim.

How long does the claims process typically take?

The length of the claims process varies depending on the complexity of the claim, but we strive to resolve claims as quickly and fairly as possible.

Can I track the status of my claim?

Yes, you can track the status of your claim by logging into your online account or by contacting our claims office directly.

Reviews (800) 776-4737 Call Website Photos About

Progressive Insurance - Claims Office in Greensboro

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4.3 (36)

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Progressive Insurance - Claims Office is an insurance agency in Greensboro, NC.

Progressive Insurance - Claims Office Review Summary

The summary was generated by AI, based on reviews.

Progressive Insurance - Claims Office receives high praise for its efficient claims processing and helpful customer service. Reviewers appreciate the office's quick response times and fair settlements. Some customers have reported issues with communication, but overall, the office is commended for its professionalism and dedication to resolving claims.

Review Rating Chart

Google: 4.2/5

Yelp: 4.1/5

Facebook: 4.4/5

Better Business Bureau: A+

NerdWallet: 4.5/5

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Reviews & Ratings

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4.3

(36 Reviews)

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Sandra Haley -Google user

2 months ago

I believe the better business bureau needs to look at them,they gave my daughter in law two different quote and wasn't even in office or able to get in touch with at the office.. Humm just made me very in easy. But of course this...Read More

Megee Magoo -Google user

5 months ago

Slimy, shady, in finding ways to keep my money on premium I didn't even use. I switched insurance the same day my payment came out. I asked the person whom I am switching my insurance with. If I should wait, they said no. That...Read More

Pamela Miller -Google user

4 months ago

No stars I would not have this company ever. I was treated like the wreck was my fault Yes they gave me a rental but harass me about returning the car having it back on Saturday Having NO empathy that I would have no way...Read More

Amber Cox -Google user

9 months ago

They are an absolute joke! Customer service is terrible! They added a family member to my policy without my permission tried to take an additional $500 out of my account each month because I live with a 16 year old who I am not responsible...Read More

The Sweet Gal -Google user

7 months ago

TERRIBLEEEEEEEEEEEEE INSURANCE. Robert is the worst agent ever!!!!!!! This is the worst company I’ve ever dealt with. Where is she when you need her to show up? Wrecked my car and it was a total loss. They started off so sweet and then slowly but...Read More

Erica Ridgeway -Google user

10 months ago

Had to call because the tried to double my bill in 24 hours with no noticed. Spoke to Juan who got a terrible attitude with my boyfriend (the policy holder). He cut us off and was not helpful. He was rude. We also spoke to...Read More

Joey Del Popolo -Google user

a year ago

The office staff were delightful and helped me surrender my motorcycle title for my total loss claim and put the check in my hand so i could immediately deposit it and i liked that allot! I wish i remember the young gentlemans name that helped...Read More

SWIFF_ UNIQUE -Google user

2 weeks ago

They don’t even deserve a comment that’s how bad the service was

Ali Omar -Google user

3 months ago

Worst experience ever took weeks just to reach my adjuster

Ronnie “Gunslinger11B” Smith -Google user

a year ago

You didn't fall short, I'm just very stingy with the 5th star. Everything was quick and smooth. The staff was very pleasant and helpful. No complaints, but open an office in Winston :)

Steven Spencer -Google user

a year ago

Had to call the lady, and she said she was going to call me back in a day or two, and it's been a week and half without a word. Slowest insurance company ever, and I use to have them for my motorcycle.

John Valliere -Google user

2 years ago

Ayesha was a great help in establishing the perfect policy for my home. It was a pleasure working with her, and with progressive. Just hope my rates don't go up unexpectedly for no reason like my auto policy did.

Jessica Allison -Google user

a year ago

Insurance was dropped with no warning. When I called they said it was due to my vehicle being a high theft risk.

Michael Trivette -Google user

a month ago

Staff is very helpful and polite.

Chiquita Wilson -Google user

a year ago

Easy to set up an account and pay over the phone. Payments is not high. All around good service.

Joyce Issa -Google user

a year ago

It takes them forever to cancel your insurance when you go to another company. And they don’t refund

Robert Haarsgaard -Google user

2 years ago

I can't tell you how impressed I am by the service I received from this particular branch during a nightmare of a total loss. The people that run this location are incredibly intelligent and caring.

Ty Payne -Google user

a year ago

Customer service was truly helpful in answering my questions about my policy

Alexis B -Google user

3 years ago

Very quick and easy. Representatives are nice.

lena burnette -Google user

3 years ago

They were so informative with all they were offering

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Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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