How do I file a claim?

You can file a claim by calling us or submitting a claim form on our website.

What information do I need to provide when filing a claim?

Please have your policy number, details of the incident, and any supporting documents ready.

Where are you located?

We are located at 17901 Old Cutler Rd Ste 300.

How long does the claims process typically take?

The duration of the claims process varies depending on the complexity of the claim, but we strive to resolve claims as quickly as possible.

Can I track the status of my claim online?

Yes, you can log in to your account on our website to view the status of your claim.

Reviews (800) 776-4737 Call Website Photos About

Progressive Insurance - Claims Office in Palmetto Bay

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Progressive Insurance - Claims Office is an insurance agency in Palmetto Bay, FL.

Progressive Insurance - Claims Office Review Summary

The summary was generated by AI, based on reviews.

Progressive Insurance - Claims Office receives generally positive reviews for its efficient claims processing and helpful customer service. Reviewers praise the office's professionalism and responsiveness, with many reporting quick resolutions to their claims. However, some customers express frustration with the company's policies and coverage limitations.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

BBB: A+

Trustpilot: 4.5/5

Sitejabber: 4.5/5

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Reviews & Ratings

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(38 Reviews)

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Christian Figueroa -Google user

5 years ago

Very professional service nice people quick response..

Andrés Gutiérrez -Google user

a year ago

Sadly I had an accident with my BMW M3 Competition, Progressive was always there to help me. I thought they would give me less for my care but the amount they gave me was more than expected. I recommend 1000% !

Dt Vt -Google user

10 months ago

I’m not insured by them but I did filed a claim with their driver at fault. Let me tell you these guys are extremely fair in price. My car before the accident wasn’t in the best of shape and they still gave me market value...Read More

Angel Cordero -Google user

a month ago

Easy seemless claim! I was pleasantly surprised with the no haggle service.

Anzol Starlink -Google user

6 months ago

👎10x I need to call Progressive to update my mailing address. I’m trying to fight pirate porches and identity theft now I have a PO BOX. It was easy to update the motorcycle policy. Issue start with the car policy I don’t know why but to...Read More

Daryl Altenhof -Google user

2 months ago

All good though hard to find and the elevator was not working.

Abel Garcia -Google user

6 months ago

Hey played me dirty they add 3 ppl to my insurance with out my constant and my bill went up from 480 to 1780 in a month and it was on auto pay and they will not refund me stay as far away from them...Read More

Ramezy R -Google user

6 months ago

Great service and people here at the window were very helpful and friendly.

William Hutchings -Google user

a year ago

Turned my insurance off for 6 weeks due to a license suspension for red light tickets which I had no idea I had because they sent them to an old address... I got that all finished up and thrown out but when reinstating my insurance...Read More

katelyn meacham -Google user

a year ago

The WORST customer service I have ever had. No one in this company cares about its customers. If I could give it ZERO stars I would. Pray you don't have to deal with Angel Suris and anyone in his team.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Progressive Insurance - Claims Office in Palmetto Bay

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