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Progressive Insurance - Claims Office is an insurance agency in Mt Laurel Township, NJ.

Progressive Insurance - Claims Office Review Summary

The summary was generated by AI, based on reviews.

Progressive Insurance Claims Office provides efficient and responsive service for handling insurance claims. Customers appreciate the helpful staff and smooth claims process, though wait times may vary during busy periods. Overall, the office is recognized for its professionalism and commitment to resolving issues quickly, making it a reliable choice for those needing support with insurance claims.

Review Rating Chart

Google: 4.1/5

Yelp: 3.5/5

Facebook: 4.0/5

Trustpilot: 3.8/5

Indeed: 4.2/5

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Reviews & Ratings

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3.2
(22 Reviews)
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Mary Haner
Mary Haner -Google user
2 months ago
I had to drive 1 hour to get there, being told my title needed to be notarized in person for them to give me my check.. They lied, there was not a notary present. I signed title in front of a man who then took...Read More
Brian Ryan
Brian Ryan -Google user
5 months ago
Car was deemed totaled 2-3 days after the accident. Claim was processed quickly and a check was cut for the car.
Autumn Labenski
Autumn Labenski -Google user
a year ago
If I could rate lower I would. They overcharged me and I have the bank statements to prove it. I talked to customer service rep Ashley who was wonderful and because she couldn’t help me transferred me over to a supervisor who I believe is...Read More
Joseph Eure
Joseph Eure -Google user
3 months ago
I would not recommend Progressive to my worst enemy. What a terrible company filled with terrible people
Justin Sgalio
Justin Sgalio -Google user
5 months ago
AAAAA+ Amelia, Casey & Lamar did a tremendous job. You've earned my business.
tom eissler
tom eissler -Google user
2 years ago
Progressive insurance is the worst insurance company.. if you have an accident they never want to pay the claim.... They will rip you off... Absolutely the most deceptive dishonest insurance company out there progressive insurance... If you have an accident, you're in trouble.... They still...Read More
Kyle Scull
Kyle Scull -Google user
2 years ago
I have been a customer with Progressive Auto Insurance since 2019. It has been the WORST Auto Insurance experience of my life. Today was the final straw. I have purchased a new vehicle and went to update my insurance and review my renewal. The conversation...Read More
Alex
Alex -Google user
9 months ago
This is the worst insurance company I have ever called, it’s so bad they overcharged me $1600! And I picked the basic insurance, their workers are so rude and give wrong information
Jeo Landor
Jeo Landor -Google user
3 years ago
I'm not sure about any other commercials out there liberty, the general, Geico, State Farm, Allstate, & 1 800 safe auto. None of those companies can hold a candle to progressive customer service claims department I had an accident they took care of me...Read More
CJ
CJ -Google user
2 years ago
Request a tow waited 3 hours just to find out the order was never sent to the tow company. They gave me a confirmation number and a wait time message counting down like someone was on the way to me.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot