This is a long review, but if you are considering hiring this company, it is worth the read. Let me start by saying I have had bad experiences in the past with contractors cutting corners and skimping on quality. So for my siding replacement, I...
Read MoreThis is a long review, but if you are considering hiring this company, it is worth the read. Let me start by saying I have had bad experiences in the past with contractors cutting corners and skimping on quality. So for my siding replacement, I did a lot of research. I started by listing only elite preferred James Hardie installers with the highest ratings. From there I cross-checked them on Google and Yelp, and this narrowed the list to six. Had them all come out to see the project, asking detailed questions about every facet of installation including my particular concerns re longevity, functionality and aesthetics. Three gave bids almost double that of the other three. Of the three that remained, I felt Joe Jaimes with Premium best understood my goals and had the experience to execute a quality job. My goals were to eliminate the ongoing expense of maintaining wood siding without compromising the home's historic integrity. Essentially, I was looking for a detail-oriented custom approach to the job. I was not an easy client. I know every inch of this house, and I asked LOTS of questions before and during the project. In addition to working with Joe, I also asked for the owner Frank's contact info. I wanted to ensure I had multiple people to reach out to in the event something went wrong.
Joe and Frank were without fail committed to doing the right thing every time, even if it meant the job would take a little longer with no extra profit for them. Any possible changes to the price were discussed in advance of the project, and in the end the final price was more than fair-- they did not try to nickel and dime me at all. Also, because I was intent on preserving its historic look, the bay window especially needed a custom approach. As you can see in the photos, the work is beautiful. Curved cuts along the bay roof and angled cuts at the bottom. If you want a job that looks custom and high end, these are your guys.
FYI if you are able to take time off during the project, it helps a lot to be on site, especially when walls are exposed and decisions need to be made ASAP. If not, have strong communication with Joe and you should be fine. My communication with the crew leader was not as good, but Joe took charge and everything went exceptionally well.
Finally, if you are a woman and the decision maker on projects, you have probably dealt with at least one contractor who was dismissive or condescending. Joe and Frank treated me with the utmost respect and really listened to my concerns and questions; in fact questions were encouraged and thoughtfully answered.
In short, I would absolutely hire them again and have already referred them to neighbors and clients (I'm a realtor).
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