I've had this specific group for over 8 yrs. In the last 2 years, there has been a drastically reduced sense of professionalism and overall reliability when it comes to performance.
1. I was quoted one price and a day later, $80 dollars more.
2. I have...
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I've had this specific group for over 8 yrs. In the last 2 years, there has been a drastically reduced sense of professionalism and overall reliability when it comes to performance.
1. I was quoted one price and a day later, $80 dollars more.
2. I have established autopay multiple times. And every 3-4 months, I'm getting a bill for non payments. This is the simplest role function, and yet the incompetence is loud.
3. There is never a manager or Peter Grande to speak with for accountability.
4. On my most recent claim, I literally had to do all the leg work myself. From finding a towing company, finding an auto shop, and getting documents from financing to various claims departments. I'm not sure why anyone is employed here if the insured has to do all the work.